Retail Team Leader is a hands-on role responsible for delivering day-to-day retail operations along with supporting retail leaders.
Duties & Responsibilities
Lead the store team to:
- Replenish stock, maintain displays, and ensure product availability
- Maintain store cleanliness
- Assist with deliveries, stock handling, and inventory counts
- Open and close the store, ensuring all security and operational procedures are followed
- Follow till procedures and ensure accuracy of transactions and store controls
- Support and guide team members during shifts and ensure adherence to procedures
- Assist in training new staff and developing talent within the current team
Skills & Experience Required
- Strong customer service and communication skills
- Reliable, responsible, with flexible availability
- Ability to deliver standards and results
- Experience in leading a team
- Retail experience is an advantage to have
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