Location Hybrid – home & office based
Somerset
Patch based Salary £31,022 – £32,597 (pay award pending) Closes at 12/07/2026 Contract Type Full Time, Temporary, Fixed Term Contract Job Type Supporting customers, Housing Management, Business development, Customer Service
Can you ensure our tenants’ voices are heard?
The role leads on analysing Tenant Satisfaction Measures (TSMs) and wider tenant feedback across Somerset Council’s soon to be restructured 10,000-unit landlord, translating insight into clear, evidence‑based recommendations that inform decision‑making, service improvement, and regulatory assurance.
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