At a Glance
- Tasks: Provide top-notch surveying services for repairs and void properties, ensuring homes are safe and ready.
- Company: Join a forward-thinking housing organisation dedicated to community well-being.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic role with opportunities for career advancement and skill development.
- Why this job: Make a real difference in people's lives by ensuring safe and compliant homes.
- Qualifications: Experience in surveying, strong decision-making skills, and a focus on customer satisfaction.
The predicted salary is between 40500 - 49500 £ per year.
Role Purpose: To provide an effective and customer-focused surveying service across responsive repairs and void properties, ensuring homes are safe, compliant, well maintained and ready for occupation. The role is responsible for diagnosing repair issues, managing contractors, overseeing void works, monitoring quality and value for money, and ensuring housing health and safety risks, including damp, mould and structural concerns, are identified and resolved in line with Homes in Somerset standards and timescales.
You will:
- Carry out survey visits to properties and ensure repairs are highlighted and completed in accordance with Homes in Somerset time scales and standards.
- Take ownership of heating breakdowns in your area and chase contractors for updates and resolutions.
- Carry out End of Tenancy inspections (EOT’s) on voids and oversee works to agreed standards. Keep up to date records of void return dates and attend handovers when required.
- Attend mould, damp and structural issues along with any other HHSRS safety concerns and provide detailed reports.
- Carry out Post Inspections to agreed percentage of Repairs.
- Monitor relevant budgets and ensure VFM.
- Report to relevant repairs manager.
What you will bring:
- Continually develop all services, delivering sector leading service excellence; on time, within budget and to agreed quality standards ensuring exemplary standards of customer care.
- Be aware of asbestos database and ensure all staff, contractors, consultants, tenants etc. are briefed on the existence of asbestos in accordance with the Asbestos Regulations when necessary.
- Ensure VFM is achieved and recorded across all maintenance contracts, including identifying and ensuring any agreed rebates and repayments back to Homes in Sedgemoor.
- Ensure the organisation’s health and safety responsibilities and codes of conduct are met via the actions and behaviours of our colleagues and contractors.
- Ensure compliance with all Health and Safety Legislation for each contract and areas of work.
- Ensure heating breakdowns are resolved in a timely manner and all systems updated accordingly.
- Responsible for ensuring robust property condition surveys are undertaken whilst inspecting voids and ensuring data collected is accurately recorded.
- Bring to the attention of the Executive Team any systems or processes where you know or have concerns that they may be deficient.
- Effectively and efficiently monitor and manage budgets regarding repairs and voids.
- Coordinate/attend meetings with contractors (especially on larger works).
- Ensure financial control, identifying and reporting budget variances, providing corrective plans for overspends and areas for efficiency savings.
- Responsible for ensuring the specifying, procuring and management of contract works is carried out in accordance with contract standing orders and financial regulations.
- Immediately raise any concerns in relation to safety with your manager and escalate if necessary.
- Assist other surveyors with tasks as required (holiday cover included).
Knowledge, Skills and Experience:
- Be technically strong, solution focused and a proven decision maker.
- Take responsibility for health and safety and comply with all safety legislation appropriate to building and construction.
- Strong focus on customer satisfaction and the customer experience.
- MCIOB or RICS qualifications are desirable, along with Damp & Mould experience/qualifications.
- Sound commercial awareness and financial acumen.
- Ensure a safe working environment for customers, colleagues, the public and contractors by ensuring that health and safety is effectively planned, organised, controlled and monitored.
- Put Customers First; be a team player and deliver high standards.
- Ensure all statutory duties are implemented and complied with and be responsible for delivering contracts within timescale and budget, to a high level of customer satisfaction.
- Keep your promises, be flexible, reliable and work well under pressure, prioritise and plan ahead.
- Deliver the right result, think outside the box and be responsive to change and creative in approach.
- Track record in delivering a high quality, customer and performance focussed maintenance or investment service in a similar or commercial environment.
- Successful programme and project management Contract management and CDM.
- Management of asbestos within the contracts environment.
Responsive Repairs and Voids Surveyor in Somerset employer: Homes in Somerset
Homes in Somerset is an exceptional employer that prioritises employee growth and collaboration within a supportive work culture. As a Quantity & Contract Management Surveyor, you will benefit from a dynamic environment where your expertise in quantity surveying and contract management directly contributes to enhancing our property portfolio, all while enjoying a strong commitment to health and safety and compliance. With opportunities for professional development and a focus on delivering high-quality projects, you'll find meaningful and rewarding employment here.
StudySmarter Expert Advice🤫
We think this is how you could land Responsive Repairs and Voids Surveyor in Somerset
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Homes in Somerset, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Responsive Repairs and Voids Surveyor at Homes in Somerset.
We think you need these skills to ace Responsive Repairs and Voids Surveyor in Somerset
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Homes in Somerset
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
