Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the transition to a single operating model for managing 10,000 social properties.
- Company: Homes in Somerset, dedicated to providing excellent services and support.
- Benefits: Hybrid working, generous holiday allowance, and great learning opportunities.
- Why this job: Make a real impact on housing management while developing your ICT skills.
- Qualifications: Experience in ICT systems, data management, and system integration is essential.
- Other info: Join a collaborative team focused on improving community services.
The predicted salary is between 30000 - 40000 £ per year.
To provide dedicated ICT and data capacity to support the transition to a single operating model for the management of Somerset Council's 10,000 Social Properties, from the current two operating models in time for the agreed go-live date. The role will focus particularly on repairs system integration, housing management system configuration, data cleansing, and the development of user-focused process guidance to support staff transitioning into the new operating model.
Key Responsibilities
- System Configuration & Integration
- Support configuration and integration of the new repairs and maintenance contractor system with the housing management platform.
- Assist with the design and testing of system interfaces and APIs between the contractor systems, the housing management system and the repairs portal.
- Support system configuration to reflect standardised operational processes across the expanded organisation.
- Customer Communications & System Templates
- Update and rebrand customer-facing communications, including letters, system templates and automated messages.
- Ensure communications reflect the new organisational identity and operational arrangements.
- Data Mapping, Migration & Cleansing
- Undertake data cleansing and validation to ensure accuracy, completeness and consistency across datasets.
- Assist with preparation of data migration plans and validation checks prior to go-live.
- Support creation of a single reliable dataset for operational and reporting purposes.
- Support mapping and consolidation of data from multiple housing systems.
- Housing Management System Alignment
- Support configuration changes within the housing management system as operational practices are aligned between organisations.
- Assist with testing system functionality to ensure processes such as repairs logging, asset records, tenancy management and communications operate effectively.
- Documentation & Process Guidance
- Develop clear, user-friendly process guides and documentation for new or updated operational procedures.
- Work with operational teams to ensure guidance is practical and accessible.
- Testing & Go-Live Support
- Support system testing, integration testing and user acceptance testing activities.
- Assist with resolving data and configuration issues during testing phases.
- Provide support during go-live and early stabilisation (hypercare) periods.
- Stakeholder Collaboration
- Work closely with HiS ICT staff, council ICT teams, operational teams and external suppliers.
- Contribute to programme governance and transition workstreams where ICT or data input is required.
Knowledge, Skills and Experience
Essential
- Demonstrable experience supporting ICT systems, data management or system integration projects, ideally within a housing, local government or public sector environment.
- Experience working with housing management systems or similar enterprise operational systems.
- Experience undertaking data mapping, data cleansing and data validation across multiple systems or datasets.
- Experience supporting system configuration, testing or implementation, including user acceptance testing.
- Good understanding of data quality principles, including identifying inconsistencies, duplicates and data integrity issues.
- Experience supporting system interfaces or integrations, including working with suppliers or technical teams to test and resolve issues.
- Ability to translate technical or system changes into clear operational processes and user guidance.
- Experience producing clear documentation, including process guides, system instructions or operational manuals.
- Strong organisational skills with the ability to manage multiple tasks and priorities within a time‐bound project environment.
- Ability to work collaboratively with technical teams, operational staff and external suppliers.
Desirable
- Experience working in housing management, repairs and maintenance systems, or related housing technology platforms.
- Experience supporting system migration or organisational transition programmes.
- Experience working with system APIs, integrations or middleware tools.
- Knowledge of data governance, GDPR and data protection considerations when handling operational data.
- Experience supporting supplier onboarding or contractor system integration.
- Experience working within local authority or ALMO environments.
Personal Attributes
- Analytical and detail‐oriented, with a strong focus on data accuracy and system reliability.
- Pragmatic and solutions‐focused, able to resolve issues quickly within a fast‐moving transition programme.
- Collaborative and approachable, able to build constructive relationships with both technical and operational colleagues.
- Strong communicator, able to explain technical or system‐related concepts clearly to non‐technical users.
- Well organised and proactive, with the ability to manage competing priorities and deadlines.
- Adaptable and resilient, comfortable working in an evolving organisational environment during a major transition.
- User‐focused, committed to developing practical processes and guidance that support frontline staff and service delivery.
What we offer
We want Homes in Somerset to be a great place to work, where colleagues are proud to work for the organisation. As well as working alongside some amazing colleagues to provide great services to our customers, we offer a range of benefits.
- We recognise the importance of a work life balance and our hybrid working policy allows you to adapt.
- Up to date, modern equipment provided whether working at home or in the office. We also offer a contribution towards the cost of a desk.
- Generous holiday allowance which rises with service.
- You'll be auto‐enrolled into the Local Government Pension Scheme with a generous employer contribution.
- We pay more than the statutory parental leave and work with you to balance work and life commitments.
- We offer a 24‐hour helpline and access to welfare and lifestyle advice, including counselling. We have also supported colleagues to become Mental Health First Aiders.
- Great learning and development opportunities.
- We celebrate success linked to our values including HiS Heroes and long service.
- Access to discounts for sport, leisure, and entertainment activities via our benefits platform.
ICT & Data Officer (Six month FTC) in London employer: Homes in Somerset
Contact Detail:
Homes in Somerset Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT & Data Officer (Six month FTC) in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing and local government sectors. Attend relevant events or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your experience with ICT systems and data management. Include examples of your work, especially any projects related to housing management systems. This will help you stand out when you apply through our website.
✨Tip Number 3
Prepare for interviews by brushing up on your knowledge of data quality principles and system integrations. Be ready to discuss how you've tackled similar challenges in the past. Practice common interview questions and think about how you can relate your experience to the role.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the interview to remind them of your conversation. It keeps you fresh in their minds as they make their decision.
We think you need these skills to ace ICT & Data Officer (Six month FTC) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with ICT systems and data management. We want to see how your skills align with the specific responsibilities of the ICT & Data Officer role.
Showcase Your Experience: Don’t just list your previous jobs; explain how your past experiences relate to the tasks mentioned in the job description. If you've worked on system integrations or data cleansing, let us know how you tackled those challenges!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use bullet points for key achievements and make sure your language is easy to understand. We appreciate clarity as much as you do!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Homes in Somerset
✨Know Your Systems
Make sure you brush up on your knowledge of housing management systems and data integration processes. Be ready to discuss your experience with system configuration and how you've tackled data cleansing in past roles. This will show that you understand the technical aspects of the job.
✨Prepare for Scenario Questions
Expect questions that ask you to describe how you would handle specific situations, like resolving data inconsistencies or supporting a go-live transition. Think of examples from your previous work where you successfully navigated similar challenges, as this will demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
Since the role involves updating customer communications and creating user-friendly process guides, be prepared to discuss how you’ve effectively communicated complex information to non-technical users. Bring examples of documentation you've created that made processes clearer for others.
✨Collaborate and Connect
Highlight your ability to work collaboratively with various teams, including technical staff and external suppliers. Share experiences where you built strong relationships to achieve project goals, as this will reflect your adaptability and teamwork skills, which are crucial for this role.