At a Glance
- Tasks: Support customers in income collection while balancing empathy and commercial goals.
- Company: Join a dynamic team in a hybrid work environment in Somerset.
- Benefits: Competitive salary with potential pay award and full-time permanent position.
- Other info: Enjoy a supportive workplace with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives through customer service and housing management.
- Qualifications: Strong customer service skills and a proactive approach to problem-solving.
The predicted salary is between 33699 - 36363 Β£ per year.
Location: Hybrid β home & office based, Somerset
Salary: Β£33,699 β Β£36,363 (pay award pending)
Contract Type: Full Time, Permanent
Job Type: Supporting customers, Housing Management, Customer Service, Revenues
Can you support us in this vital role?
Working closely with customers, colleagues, and external agencies, you will take a proactive and customer-focused approach to income collection, balancing commercial objectives with empathy and support.
Income Officer employer: Homes in Somerset
As an Income Officer with us, you will join a supportive and dynamic team dedicated to making a real difference in the lives of our customers. Our organisation fosters a collaborative work culture that prioritises employee growth through continuous training and development opportunities, all while maintaining a strong focus on community engagement and financial inclusion. Located in Somerset, we offer a hybrid working model that allows for flexibility, ensuring you can balance your professional and personal life effectively.