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For Companies At a Glance
- Tasks: Provide top-notch customer service and support to residents in a vibrant student community.
- Company: Leading student accommodation provider in Greater London with a focus on resident satisfaction.
- Benefits: Generous holiday, retail discounts, and career development opportunities.
- Why this job: Join a dynamic team and enhance your skills while making a difference for students.
- Qualifications: Strong customer service skills and proficiency in Microsoft Office required.
The predicted salary is between 28800 - 43200 £ per year.
A leading student accommodation provider in Greater London is seeking a dedicated Resident Services Assistant. This role involves providing exceptional customer service, reception support, and various administrative tasks.
Ideal candidates will possess:
- Strong customer service skills
- Proficiency in Microsoft Office
- The ability to prioritise workloads
This is a full-time position with generous holiday, retail discounts, and opportunities for career development.
Student Housing Concierge & Guest Services employer: Homes for Students
Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Housing Concierge & Guest Services
✨Tip Number 1
Get to know the company! Research their values and mission so you can tailor your approach during interviews. This shows you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios. Think about how you would handle different situations that might arise in a student housing environment. Role-playing with a friend can help you feel more confident!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Student Housing Concierge & Guest Services
Some tips for your application 🫡
Show Off Your Customer Service Skills: When you're writing your application, make sure to highlight your customer service experience. We want to see how you've gone above and beyond for customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don't just send a generic application! Take the time to tailor your CV and cover letter to the Resident Services Assistant role. Mention how your skills align with the job description and why you’re excited about working with us at StudySmarter.
Keep It Professional Yet Friendly: While we love a friendly tone, remember to keep it professional too. Use clear language and avoid slang. We want to get a sense of your personality, but professionalism is key in this role!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed! It’s super easy, and we’ll be able to see your application right away. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Homes for Students
✨Know Your Customer Service Inside Out
Since the role is all about providing exceptional customer service, make sure you can share specific examples of how you've gone above and beyond for customers in the past. Think about situations where you resolved issues or made someone's day better – this will show your potential employer that you truly understand the importance of great service.
✨Brush Up on Microsoft Office Skills
Proficiency in Microsoft Office is a must for this position. Before the interview, take some time to refresh your skills in Word, Excel, and Outlook. You might be asked about your experience with these tools, so being able to discuss how you've used them in previous roles will give you an edge.
✨Prioritisation is Key
The job requires the ability to prioritise workloads effectively. Prepare to discuss how you manage multiple tasks at once. You could mention techniques like to-do lists or digital tools that help you stay organised. This will demonstrate your ability to handle the demands of the role.
✨Show Enthusiasm for Career Development
This position offers opportunities for career growth, so express your interest in developing your skills further. Research the company’s values and any training programmes they offer, and be ready to discuss how you see yourself growing within the organisation. This shows that you're not just looking for a job, but a place to build your career.
