At a Glance
- Tasks: Lead a vibrant student community and ensure exceptional living experiences.
- Company: Homes for Students, the UK's largest independent provider of student accommodation.
- Benefits: Generous holiday package, exclusive discounts, and life insurance.
- Other info: Join a diverse team with opportunities for professional growth and community impact.
- Why this job: Inspire and motivate a team while making a real difference in students' lives.
- Qualifications: Leadership experience and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Are you a dynamic leader with a passion for creating a home away from home for students? Do you have a knack for team motivation, a solid grasp of health and safety regulations, and a talent for managing budgets? If so, we have an exciting opportunity just for you! Homes for Students, the UK's largest independent provider of Student Accommodation, is currently seeking a General Manager for Axiom in Stoke. This isn't your average 9-to-5 job; it's a chance to lead, inspire, and take charge of a thriving student community. Your weekly hours will be 40 hours per week, working 9.00am to 5.30pm Monday to Friday.
About the Role
As our General Manager, you'll be the driving force behind an exceptional student living experience. You'll work closely with your team to ensure top‑notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles. The pinnacle of excitement awaits in September, as you take the reins of the check‑in, check‑out and room turnaround process. Your outstanding communication skills will shine as you support new students and efficiently handle any customer or operational issues that arise. You will not be alone; you will have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side.
What We're Looking For
- Leadership experience in a similar role or environment.
- Strong data presentation and analysis skills.
- Impeccable organisational abilities.
- Team player with the power to lead, inspire and motivate.
- Proficiency in IT, including Microsoft Office software.
- Knowledge of health and safety regulations (desirable but not essential).
What We Offer
- Generous holiday package: 25 days, plus bank holidays, for work‑life balance.
- Enhanced family leave packages.
- Exclusive retail discounts to make your money go further.
- Celebrate your birthday with a well-deserved day off.
- Car leasing scheme for a comfortable commute.
- Cycle‑to‑work scheme to stay active and eco‑friendly.
- 2 charity days per year to make a difference in the community.
- Life insurance for peace of mind.
- Opportunity to work towards a nationally recognised qualification.
At Homes for Students, we embrace diversity and are committed to fostering an inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may need.
If you're ready to embark on this exciting journey with us and believe you're the perfect fit, we'd love to hear from you. Join our team and help us create a home away from home for students!
General Manager - Student Accommodation in Stoke-on-Trent employer: Homes for Students
At Homes for Students, we pride ourselves on being the UK's largest independent provider of student accommodation, offering a vibrant and supportive work culture that empowers our General Managers to lead dynamic teams in creating exceptional living experiences for students. With generous holiday packages, enhanced family leave, and opportunities for professional growth, we ensure our employees feel valued and motivated while making a meaningful impact in the community. Join us in Stoke and be part of a dedicated team that celebrates diversity and fosters an inclusive environment where every voice is heard.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - Student Accommodation in Stoke-on-Trent
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Homes for Students. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Homes for Students
Don't be shy about reaching out to Homes for Students directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - Student Accommodation in Stoke-on-Trent
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Homes for Students and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Homes for Students
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
