At a Glance
- Tasks: Carry out maintenance and ensure the property is in top condition for students.
- Company: Join Homes for Students, the UK's leading student accommodation provider.
- Benefits: Enjoy 25 days holiday, exclusive discounts, and a birthday day off!
- Other info: Flexible work environment with opportunities for professional growth and community impact.
- Why this job: Make a real difference in student lives while developing your skills.
- Qualifications: Experience in property maintenance or a trade, with great customer care skills.
The predicted salary is between 30000 - 40000 £ per year.
Homes for Students is the UK’s leading provider of student accommodation. We currently have a vacancy for a Maintenance Operative at our Berkshire House property in Reading working 40 hours, 9.00am to 5.30pm Monday to Friday. You will be required to carry out planned and reactive maintenance within the Property and will be responsible for ensuring that statutory compliance is maintained at all times. You will be responsible for maintaining the condition of the property and will ensure that any issues are correctly reported and responded to.
The role requires the postholder to be competent, work with minimal direct supervision and liaise with a range of internal and external contacts including suppliers and contractors. The postholder will be responsible for driving a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition, state, and repair of the property.
Person Specification
- Previous experience of Property maintenance within a similar environment, or experienced and qualified in a trade with the ability to work across a number of trade disciplines to a reasonable standard.
- Knowledge of safe working methods, including COSHH, Manual Handling, working at height etc.
- Awareness of Health and Safety issues and legal requirements.
- Excellent customer care skills with the ability to report outstanding actions and to keep individuals informed of progress.
- Excellent organisation, communication, and interpersonal skills.
- Experience of prioritising workload to meet competing deadlines without close supervision.
- To be proactive in approach, with the ability to use initiative and resolve issues or problems quickly and effectively.
- Ability to work in a team and have a flexible approach to work.
What’s on offer
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work (pro rata for our part time colleagues).
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well-deserved break from work.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
- Opportunity to work towards a nationally recognised qualification.
Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.
Maintenance Operative - Student Accommodation in Reading employer: Homes for Students
Homes for Students is an exceptional employer, offering a supportive work culture that prioritises employee well-being and development. With generous holiday packages, exclusive retail discounts, and opportunities for professional growth through nationally recognised qualifications, our team members thrive in a dynamic environment. Located in Reading, our commitment to community engagement and inclusivity ensures that every employee feels valued and empowered to make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative - Student Accommodation in Reading
✨Tip Number 1
Get to know the company! Research Homes for Students and their values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for practical assessments! As a Maintenance Operative, you might be tested on your skills. Brush up on your trade knowledge and be ready to demonstrate your problem-solving abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Homes for Students family.
We think you need these skills to ace Maintenance Operative - Student Accommodation in Reading
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any previous experience in property maintenance or relevant trades. We want to see how your skills can contribute to keeping our student accommodation in top shape!
Be Clear and Concise:When filling out your application, keep your language straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications.
Demonstrate Your Customer Care Skills:Since this role involves ensuring a high-quality customer experience, share examples of how you've successfully handled customer interactions in the past. We love seeing candidates who prioritise service!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Homes for Students
✨Know Your Stuff
Make sure you brush up on your property maintenance knowledge. Familiarise yourself with common issues in student accommodation and be ready to discuss how you've tackled similar problems in the past. This shows you're not just a candidate, but someone who understands the role.
✨Safety First
Since the role involves health and safety compliance, be prepared to talk about safe working methods. Brush up on COSHH, manual handling, and working at height. Showing that you prioritise safety will impress the interviewers and demonstrate your commitment to maintaining a safe environment.
✨Customer Care Counts
This position is all about providing a high-quality customer experience. Think of examples where you've gone above and beyond for customers or resolved issues quickly. Highlighting your excellent communication skills and proactive approach will set you apart from other candidates.
✨Be Organised and Flexible
The ability to prioritise tasks and work independently is key. Prepare to discuss how you manage competing deadlines and adapt to changing situations. Sharing specific examples of your organisational skills will show that you can handle the demands of the role without needing constant supervision.
