At a Glance
- Tasks: Carry out maintenance and ensure the property is in top condition for students.
- Company: Join Homes for Students, the UK's leading student accommodation provider.
- Benefits: Enjoy 25 days holiday, exclusive discounts, and a birthday day off!
- Other info: Flexible hours, opportunity for qualifications, and a diverse team environment.
- Why this job: Make a real difference in student lives while gaining valuable experience.
- Qualifications: Experience in property maintenance or a trade, with strong customer care skills.
The predicted salary is between 13 - 16 £ per hour.
Homes for Students is the UK’s leading provider of student accommodation. We currently have a vacancy for a Maintenance Operative at our St Augustine's House property in Plymouth working 20 hours per week, 9.00am to 1.00pm Monday to Friday. You will be required to carry out planned and reactive maintenance within the Property and will be responsible for ensuring that statutory compliance is maintained at all times. You will be responsible for maintaining the condition of the property and will ensure that any issues are correctly reported and responded to.
The role requires the postholder to be competent, work with minimal direct supervision and liaise with a range of internal and external contacts including suppliers and contractors. The postholder will be responsible for driving a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition, state, and repair of the property.
Person Specification
- Previous experience of Property maintenance within a similar environment, or experienced and qualified in a trade with the ability to work across a number of trade disciplines to a reasonable standard.
- Knowledge of safe working methods, including COSHH, Manual Handling, working at height etc.
- Awareness of Health and Safety issues and legal requirements.
- Excellent customer care skills with the ability to report outstanding actions and to keep individuals informed of progress.
- Excellent organisation, communication, and interpersonal skills.
- Experience of prioritising workload to meet competing deadlines without close supervision.
- To be proactive in approach, with the ability to use initiative and resolve issues or problems quickly and effectively.
- Ability to work in a team and have a flexible approach to work.
What’s on offer
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work (pro rata for our part time colleagues).
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well-deserved break from work.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
- Opportunity to work towards a nationally recognised qualification.
Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require. If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you!
Maintenance Operative - Student Accommodation in Plymouth employer: Homes for Students
Homes for Students is an exceptional employer, offering a dynamic work environment in Aberdeen where you can lead and inspire a vibrant student community. With generous benefits such as a 25-day holiday package, family leave, and exclusive retail discounts, we prioritise employee well-being and growth. Join us to make a meaningful impact on student experiences while working collaboratively within a supportive team culture.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative - Student Accommodation in Plymouth
✨Tip Number 1
Get to know the property! Before your interview, take a stroll around St Augustine's House and familiarise yourself with the layout. This will help you speak confidently about how you can maintain and improve the space.
✨Tip Number 2
Show off your skills! Be ready to discuss specific maintenance tasks you've handled in the past. Whether it's plumbing or electrical work, we want to hear how you've tackled challenges and kept things running smoothly.
✨Tip Number 3
Customer service is key! Think of examples where you've gone above and beyond for customers. We love candidates who can demonstrate excellent communication and interpersonal skills, especially when dealing with residents.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at Homes for Students. Don’t miss out on this opportunity!
We think you need these skills to ace Maintenance Operative - Student Accommodation in Plymouth
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your previous experience in property maintenance or any relevant trades. We want to see how your skills match up with what we need, so don’t hold back!
Be Clear and Concise:When filling out your application, keep it straightforward. Use clear language and get straight to the point. We appreciate a well-organised application that’s easy to read.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your experience aligns with the responsibilities listed in the job description. It shows us you’re genuinely interested!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Homes for Students
✨Know Your Stuff
Make sure you brush up on your property maintenance knowledge. Familiarise yourself with common issues in student accommodation and be ready to discuss how you've handled similar situations in the past. This shows that you’re not just a good fit for the role, but also proactive and knowledgeable.
✨Show Off Your Customer Care Skills
Since this role involves ensuring a high-quality customer experience, think of examples where you've gone above and beyond for customers. Be prepared to share how you’ve communicated effectively with tenants or resolved complaints swiftly. This will highlight your interpersonal skills and commitment to service.
✨Demonstrate Your Initiative
The job requires someone who can work independently and take initiative. Prepare to discuss times when you identified a problem and took action without being prompted. This could be anything from fixing a maintenance issue before it escalated to suggesting improvements in processes.
✨Be Ready for Health and Safety Questions
Given the importance of health and safety in maintenance roles, review key regulations and safe working methods like COSHH and manual handling. Be ready to explain how you ensure compliance and safety in your work. This will show that you take these responsibilities seriously.
