At a Glance
- Tasks: Provide top-notch customer service and support to students and visitors.
- Company: Student accommodation provider in vibrant Newcastle upon Tyne.
- Benefits: Generous holiday package, retail discounts, and professional development opportunities.
- Why this job: Enhance student experiences while building valuable skills in a dynamic environment.
- Qualifications: Strong communication skills, IT proficiency, and a passion for student support.
- Other info: Join a friendly team and make a difference in student life!
The predicted salary is between 13000 - 16000 £ per year.
A student accommodation provider in Newcastle upon Tyne is seeking a Resident Services Assistant to provide exceptional customer service and support. The role involves:
- Greeting students and visitors
- Managing inquiries
- Assisting with administrative tasks
Ideal candidates will have:
- Strong communication skills
- IT proficiency
- A passion for enhancing student experiences
The position offers a generous holiday package, retail discounts, and opportunities for professional development.
Student Housing Front Desk & Services Coordinator in Newcastle upon Tyne employer: Homes for Students
Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Housing Front Desk & Services Coordinator in Newcastle upon Tyne
✨Tip Number 1
Make sure to research the company and its values before your interview. We want to see that you’re genuinely interested in enhancing student experiences, so knowing a bit about what we do will help you stand out!
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional customer service, we recommend doing mock interviews with friends or family to get comfortable talking about your experiences and how they relate to the job.
✨Tip Number 3
Show off your IT proficiency! Be ready to discuss any relevant software or tools you’ve used in the past. We love candidates who can demonstrate their tech skills, especially when it comes to managing inquiries and administrative tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way for us to see your application and get you in front of the right people. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Student Housing Front Desk & Services Coordinator in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference, especially for a role focused on customer service.
Tailor Your Application: Make sure to customise your application to highlight your relevant skills and experiences. Mention specific examples of how you've provided exceptional customer service or managed inquiries in the past. This shows us you're serious about the role!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that are easy to read. Avoid jargon and focus on what makes you a great fit for the Resident Services Assistant position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Homes for Students
✨Know Your Stuff
Before the interview, make sure you understand the role of a Resident Services Assistant inside out. Familiarise yourself with the responsibilities like greeting students and managing inquiries. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
Since strong communication is key for this role, prepare examples of how you've successfully interacted with customers or resolved issues in the past. Practising these scenarios can help you articulate your experiences clearly during the interview.
✨Get Tech-Savvy
Brush up on your IT skills, especially if the job involves administrative tasks. Be ready to discuss any software or tools you've used in previous roles. If you know specific systems that might be relevant, mention them to demonstrate your readiness for the job.
✨Emphasise Your Passion for Student Experience
This role is all about enhancing student experiences, so think about what that means to you. Prepare to share your ideas on how to create a welcoming environment and support students effectively. Showing your enthusiasm for making a positive impact can set you apart from other candidates.