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- Tasks: Join us as a Maintenance Operative, ensuring our student accommodation stays in top shape!
- Company: Homes for Students is the UK's leading provider of student accommodation, dedicated to quality living.
- Benefits: Enjoy 25 days holiday, exclusive discounts, birthday leave, and a cycle-to-work scheme!
- Why this job: Be part of a vibrant team, make a difference, and enhance your skills in a supportive environment.
- Qualifications: Previous maintenance experience or trade qualifications are essential; strong communication skills are a must.
- Other info: We celebrate diversity and encourage applications from all backgrounds; reasonable adjustments are welcomed.
Homes for Students is the UK’s leading provider of student accommodation. We currently have a vacancy for a Maintenance Operative at our St Lawrence House and Harbour Court property in Bristol working 40 hours, 9.00am to 5.30pm Monday to Friday.
You will be required to carry out planned and reactive maintenance within the Property and will be responsible for ensuring that statutory compliance is maintained at all times. You will be responsible for maintaining the condition of the property and will ensure that any issues are correctly reported and responded to. The role requires the postholder to be competent, work with minimal direct supervision and liaise with a range of internal and external contacts including suppliers and contractors.
The postholder will be responsible for driving a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition, state, and repair of the property.
Person Specification
- Previous experience of Property maintenance within a similar environment, or experienced and qualified in a trade with the ability to work across a number of trade disciplines to a reasonable standard.
- Knowledge of safe working methods, including COSHH, Manual Handling, working at height etc.
- Awareness of Health and Safety issues and legal requirements.
- Excellent customer care skills with the ability to report outstanding actions and to keep individuals informed of progress.
- Excellent organisation, communication, and interpersonal skills.
- Experience of prioritising workload to meet competing deadlines without close supervision.
- To be proactive in approach, with the ability to use initiative and resolve issues or problems quickly and effectively.
- Ability to work in a team and have a flexible approach to work.
What’s on offer
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work (pro rata for our part time colleagues)
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well-deserved break from work.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
- Opportunity to work towards a nationally recognised qualification.
Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.
If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you!
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Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative - Student Accommodation
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks that are common in student accommodation. Understanding the unique challenges of maintaining properties where students live can give you an edge during interviews.
✨Tip Number 2
Highlight your customer service skills when discussing your experience. Since this role involves ensuring a high-quality customer experience, demonstrating your ability to communicate effectively and resolve issues will be crucial.
✨Tip Number 3
Prepare examples of how you've worked independently and managed your time effectively in previous roles. This will show that you can handle the responsibilities of the position without close supervision.
✨Tip Number 4
Research the company culture at Homes for Students. Understanding their values and commitment to diversity can help you tailor your approach and demonstrate that you're a good fit for their team.
We think you need these skills to ace Maintenance Operative - Student Accommodation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property maintenance or any trade skills you possess. Emphasise your ability to work independently and your customer care skills, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your previous experience aligns with the responsibilities outlined in the job description, particularly your knowledge of health and safety regulations.
Showcase Your Skills: Clearly outline your competencies related to the job, such as your understanding of safe working methods and your ability to prioritise tasks. Use bullet points for clarity and impact.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this role.
How to prepare for a job interview at Homes for Students
✨Showcase Your Maintenance Experience
Be prepared to discuss your previous experience in property maintenance or relevant trades. Highlight specific examples where you successfully resolved issues or completed tasks, demonstrating your competence and ability to work independently.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety regulations, including COSHH and manual handling. During the interview, express your awareness of these issues and how you ensure compliance in your work, as this is crucial for the role.
✨Demonstrate Customer Care Skills
Since the role involves liaising with students and contractors, be ready to discuss how you handle customer interactions. Share examples of how you've provided excellent service and kept stakeholders informed about progress on maintenance issues.
✨Exhibit Proactivity and Problem-Solving Skills
Prepare to talk about situations where you took the initiative to resolve problems quickly and effectively. Employers value candidates who can think on their feet and manage competing deadlines without close supervision.