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- Tasks: Join us as a Maintenance Operative, ensuring our student accommodation stays in top shape.
- Company: Homes for Students is the UK's leading provider of student accommodation, dedicated to quality living.
- Benefits: Enjoy 25 days holiday, exclusive discounts, birthday leave, and a cycle-to-work scheme.
- Why this job: Make a real impact on student life while working in a supportive and diverse environment.
- Qualifications: Previous maintenance experience or trade qualifications are essential; strong customer care skills are a must.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
Homes for Students is the UK’s leading provider of student accommodation. We currently have a vacancy for a Maintenance Operative at our Charles Morton Court property in North London working 16 hours per week, between Monday and Tuesday.
You will be required to carry out planned and reactive maintenance within the Property and will be responsible for ensuring that statutory compliance is maintained at all times. You will be responsible for maintaining the condition of the property and will ensure that any issues are correctly reported and responded to. The role requires the postholder to be competent, work with minimal direct supervision and liaise with a range of internal and external contacts including suppliers and contractors.
The postholder will be responsible for driving a high-quality customer experience in relation to the speed and quality of the service provided to reported faults and the general condition, state, and repair of the property.
Person Specification:- Previous experience of Property maintenance within a similar environment, or experienced and qualified in a trade with the ability to work across a number of trade disciplines to a reasonable standard.
- Knowledge of safe working methods, including COSHH, Manual Handling, working at height etc.
- Awareness of Health and Safety issues and legal requirements.
- Excellent customer care skills with the ability to report outstanding actions and to keep individuals informed of progress.
- Excellent organisation, communication, and interpersonal skills.
- Experience of prioritising workload to meet competing deadlines without close supervision.
- To be proactive in approach, with the ability to use initiative and resolve issues or problems quickly and effectively.
- Ability to work in a team and have a flexible approach to work.
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work (pro rata for our part time colleagues).
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well-deserved break from work.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.
If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you!
Maintenance Operative - Student Accommodation employer: Homes for Students
Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Operative - Student Accommodation
✨Tip Number 1
Familiarise yourself with the specific maintenance tasks that are common in student accommodation. This could include plumbing, electrical work, or general repairs. Showing that you understand the unique needs of a student environment can set you apart.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role involves liaising with students and contractors, demonstrating your ability to communicate effectively and maintain a positive experience is crucial.
✨Tip Number 3
Be prepared to discuss your knowledge of health and safety regulations, especially those relevant to property maintenance. This shows that you take safety seriously and are aware of the legal requirements in the industry.
✨Tip Number 4
Demonstrate your proactive approach by sharing examples of how you've resolved issues quickly in past roles. This will illustrate your ability to work independently and manage your workload effectively.
We think you need these skills to ace Maintenance Operative - Student Accommodation
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Maintenance Operative position. Tailor your application to highlight relevant experience in property maintenance and customer service.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in property maintenance or related trades. Mention specific skills such as knowledge of safe working methods, health and safety awareness, and your ability to work independently.
Showcase Customer Care Skills: Since the role involves providing a high-quality customer experience, include examples of how you've successfully managed customer interactions in the past. This could be through resolving issues quickly or keeping clients informed about progress.
Proofread Your Application: Before submitting your application, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Homes for Students
✨Showcase Your Maintenance Experience
Be prepared to discuss your previous experience in property maintenance or relevant trades. Highlight specific examples where you successfully resolved issues or completed tasks, demonstrating your competence and ability to work independently.
✨Understand Health and Safety Regulations
Familiarise yourself with health and safety regulations, including COSHH and manual handling. Be ready to explain how you ensure compliance in your work, as this is crucial for the role.
✨Demonstrate Customer Care Skills
Since the role involves providing a high-quality customer experience, think of examples where you've effectively communicated with customers or clients. Show that you can keep them informed about progress and handle their concerns professionally.
✨Exhibit Proactive Problem-Solving
Prepare to discuss situations where you've taken the initiative to resolve problems quickly and effectively. This will showcase your proactive approach and ability to prioritise workload without close supervision.
