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- Tasks: Keep student accommodation clean and welcoming for residents and visitors.
- Company: Join Homes for Students, the UK's top independent student accommodation provider.
- Benefits: Enjoy 25 days holiday, birthday leave, retail discounts, and a cycle-to-work scheme.
- Why this job: Make a positive impact on student life while working in a supportive team environment.
- Qualifications: Previous cleaning experience and a passion for customer service are essential.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
Homes for Students is the UK's leading independent provider of student accommodation. We are looking for a Housekeeper to join our team at our Marland House, QueensGate and The Courtyard properties based in Southampton working 40 hours per week. The role involves ensuring the common areas of the property are cleaned to a high standard in order to provide a great first impression to our visitors and provide an excellent service to the students in residence.
You will be required to carry out planned and reactive cleaning duties in student buildings located throughout the property, student kitchen areas, offices, communal and toilet areas including replenishing consumables to a high standard of hygiene. You will play a key role in our summer turnaround time when we say goodbye to one intake of students and prepare for the next.
Person Specification:
- Previous experience of a similar role in a customer-focused environment
- Ability to contribute to targets and deliver excellent results
- Excellent communication and ability to provide an outstanding customer service
- Effective team member with a flexible approach to work and colleagues
- Ability to undertake manual work to a high standard
- Commitment to undergo further training through operational requirements and personal staff development
What’s on offer:
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work. (pro rata for part time colleagues)
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well-deserved break from work.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.
If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you!
Housekeeper - Student Accommodation employer: Homes for Students
Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Student Accommodation
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and practices in student accommodation. Understanding what is expected in terms of hygiene and cleanliness can give you an edge during interviews.
✨Tip Number 2
Highlight any previous experience in customer service roles, especially in environments where teamwork is essential. This will show that you can work well with others and contribute positively to the team.
✨Tip Number 3
Prepare to discuss your flexibility and willingness to take on various tasks. Being adaptable is key in a role like this, so think of examples where you've successfully managed changing priorities.
✨Tip Number 4
Research Homes for Students and their values. Showing that you align with their commitment to diversity and community engagement can make a strong impression during your discussions.
We think you need these skills to ace Housekeeper - Student Accommodation
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housekeeper position. Highlight your relevant experience in customer-focused environments and any specific cleaning duties you've performed.
Tailor Your CV: Make sure your CV reflects your previous experience in similar roles. Emphasise your ability to deliver excellent results, communicate effectively, and work as part of a team. Use keywords from the job description to make your application stand out.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for providing outstanding customer service and your commitment to maintaining high hygiene standards. Mention your flexibility and willingness to undergo further training, as these are important qualities for the role.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a housekeeping role.
How to prepare for a job interview at Homes for Students
✨Show Your Customer Service Skills
Since the role involves providing excellent service to students, be prepared to discuss your previous experience in customer-focused environments. Share specific examples of how you've gone above and beyond to meet customer needs.
✨Demonstrate Teamwork
Highlight your ability to work effectively as part of a team. Discuss instances where you collaborated with colleagues to achieve common goals, especially in a cleaning or maintenance context.
✨Emphasise Attention to Detail
Cleaning to a high standard is crucial for this role. Be ready to talk about how you ensure thoroughness in your work, perhaps by sharing your methods for maintaining cleanliness in communal areas.
✨Express Willingness to Learn
The job requires a commitment to ongoing training and development. Convey your enthusiasm for learning new skills and adapting to operational requirements, which shows your dedication to personal growth.
