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- Tasks: Lead and inspire a vibrant student community while ensuring top-notch service.
- Company: Homes for Students is the UK's largest independent provider of student accommodation.
- Benefits: Enjoy 25 days holiday, exclusive discounts, and a birthday day off!
- Why this job: Make a real impact on students' lives in a supportive and dynamic environment.
- Qualifications: Leadership experience and strong organisational skills are essential; IT proficiency is a must.
- Other info: Diversity is celebrated here; we welcome applicants from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Are you a dynamic leader with a passion for creating a home away from home for students? Do you have a knack for team motivation, a solid grasp of health and safety regulations, and a talent for managing budgets? If so, we have an exciting opportunity just for you!
Homes for Students, the UK\’s largest independent provider of Student Accommodation, is currently seeking a General Manager for Citi Wharf in Glasgow. This isn\’t your average 9-to-5 job; it\’s a chance to lead, inspire, and take charge of a thriving student community. Your weekly hours will be 40 per week, working 9:00am – 5:30pm, Monday to Friday.
About the Role
As our General Manager, you\’ll be the driving force behind an exceptional student living experience. You\’ll work closely with your team to ensure top‑notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles. The pinnacle of excitement awaits in September, as you take the reins of the check‑in, check‑out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise.
Fear not, because you won\’t be on this journey alone. You\’ll have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side. This role demands a diverse skill set, but rest assured, we\’ll be with you every step of the way as we nurture your growth within Homes for Students.
What We\’re Looking For
- Leadership experience in a similar role or environment.
- Strong data presentation and analysis skills.
- Impeccable organisational abilities.
- Team player with the power to lead, inspire, and motivate.
- Proficiency in IT, including Microsoft Office software.
- Knowledge of health and safety regulations (desirable but not essential).
- Possess an SCQF Level 6 Certificate in Property Agency (Lettings), or be willing to work towards this qualification as part of our Company Training Agreement and support provided by the company.
What We Offer
- Generous holiday package: 25 days, plus bank holidays, for work‑life balance.
- Enhanced family leave packages.
- Exclusive retail discounts to make your money go further.
- Celebrate your birthday with a well‑deserved day off.
- Car leasing scheme for a comfortable commute.
- Cycle‑to‑work scheme to stay active and eco‑friendly.
- 2 charity days per year to make a difference in the community.
- Life insurance for peace of mind.
At Homes for Students, we embrace diversity and are committed to fostering an inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may need.
If you\’re ready to embark on this exciting journey with us and believe you\’re the perfect fit, we\’d love to hear from you. Join our team and help us create a home away from home for students!
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General Manager - Student Accommodation employer: Homes for Students
Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Student Accommodation
✨Tip Number 1
Familiarise yourself with the student accommodation sector in Glasgow. Understanding the local market and the specific needs of students will help you demonstrate your passion for creating a welcoming environment during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated teams in previous roles. Be ready to discuss specific challenges you've faced and how you overcame them, as this will highlight your capability to inspire others.
✨Tip Number 3
Brush up on health and safety regulations relevant to student accommodation. Even if it's not essential, having a solid understanding will set you apart and show your commitment to providing a safe living environment for students.
✨Tip Number 4
Network with professionals in the student accommodation industry. Attend local events or join online forums to connect with others in the field, which can provide valuable insights and potentially lead to referrals for the position.
We think you need these skills to ace General Manager - Student Accommodation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience and skills that align with the role of General Manager. Emphasise your ability to motivate teams, manage budgets, and ensure customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating a welcoming environment for students. Mention specific examples of how you've successfully led teams or managed projects in the past.
Highlight Relevant Qualifications: If you possess an SCQF Level 6 Certificate in Property Agency (Lettings), be sure to mention it. If not, express your willingness to pursue this qualification as part of your application.
Showcase Communication Skills: In your application, demonstrate your outstanding communication skills. Provide examples of how you've effectively handled customer issues or operational challenges in previous roles.
How to prepare for a job interview at Homes for Students
✨Show Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully motivated teams in the past, and be ready to discuss your leadership style and how it aligns with the company's values.
✨Demonstrate Your Organisational Abilities
This role requires impeccable organisational skills. Be prepared to share specific instances where your organisational abilities have led to successful outcomes, especially in managing budgets or coordinating events like check-ins and check-outs.
✨Familiarise Yourself with Health and Safety Regulations
While knowledge of health and safety regulations is desirable but not essential, showing that you understand their importance in a student accommodation setting can set you apart. Brush up on relevant regulations and be ready to discuss how you would implement them.
✨Prepare for Customer Service Scenarios
Exceptional customer service is key in this role. Think of challenging customer service situations you've faced and how you resolved them. This will demonstrate your problem-solving skills and your commitment to providing a great living experience for students.
