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For Companies At a Glance
- Tasks: Lead and inspire a vibrant student community while ensuring top-notch service.
- Company: Homes for Students is the UK's largest independent provider of student accommodation.
- Benefits: Enjoy 25 days holiday, exclusive discounts, and a birthday day off!
- Why this job: Make a real impact on students' lives in a supportive and dynamic environment.
- Qualifications: Leadership experience, strong organisational skills, and proficiency in IT are essential.
- Other info: Diversity is celebrated here; all backgrounds are encouraged to apply.
The predicted salary is between 28800 - 43200 £ per year.
Are you a dynamic leader with a passion for creating a home away from home for students? Do you have a knack for team motivation, a solid grasp of health and safety regulations, and a talent for managing budgets? If so, we have an exciting opportunity just for you!
Homes for Students, the UK's largest independent provider of Student Accommodation, is currently seeking a General Manager for Selly Oak Court in Birmingham. This isn't your average 9-to-5 job; it's a chance to lead, inspire, and take charge of a thriving student community. Your weekly hours will be 37.5 hours per week, Monday to Friday.
About the Role:
As our General Manager, you'll be the driving force behind an exceptional student living experience. You'll work closely with your team to ensure top-notch customer service in sales, maintenance, and housekeeping. Your leadership will be instrumental in embedding our core values and enabling your team to excel in their roles. The pinnacle of excitement awaits in September, as you take the reins of the check-in, check-out, and room turnaround process. Your outstanding communication skills will shine as you support our new students and efficiently handle any customer or operational issues that arise.
Fear not, because you won't be on this journey alone. You'll have the unwavering support of our larger Homes for Students family and an outstanding area and regional team by your side. This role demands a diverse skill set, but rest assured, we'll be with you every step of the way as we nurture your growth within Homes for Students.
What We're Looking For:
- Leadership experience in a similar role or environment.
- Strong data presentation and analysis skills.
- Impeccable organisational abilities.
- Team player with the power to lead, inspire, and motivate.
- Proficiency in IT, including Microsoft Office software.
- Knowledge of health and safety regulations (desirable but not essential).
What We Offer:
- Generous holiday package: 25 days, plus bank holidays, for work-life balance (pro rated for our part-time colleagues).
- Enhanced family leave packages.
- Exclusive retail discounts to make your money go further.
- Celebrate your birthday with a well-deserved day off.
- Car leasing scheme for a comfortable commute.
- Cycle-to-work scheme to stay active and eco-friendly.
- 2 charity days per year to make a difference in the community.
- Life insurance for peace of mind.
At Homes for Students, we embrace diversity and are committed to fostering an inclusive workplace. We welcome applications from all backgrounds and communities and are happy to discuss any reasonable adjustments you may need.
If you're ready to embark on this exciting journey with us and believe you're the perfect fit, we'd love to hear from you. Join our team and help us create a home away from home for students!
Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Student Accommodation
✨Tip Number 1
Familiarise yourself with the student accommodation sector in Birmingham. Understanding the local market and the specific needs of students will help you stand out as a candidate who is genuinely invested in creating a supportive environment.
✨Tip Number 2
Network with professionals in the student accommodation industry. Attend relevant events or join online forums to connect with others in similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase your leadership skills by sharing examples of how you've motivated teams in previous roles. Prepare anecdotes that highlight your ability to inspire and manage diverse groups effectively.
✨Tip Number 4
Brush up on health and safety regulations relevant to student accommodation. Even if it's not essential, demonstrating knowledge in this area can set you apart and show your commitment to providing a safe living environment.
We think you need these skills to ace General Manager - Student Accommodation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience and skills that align with the role of General Manager. Emphasise your ability to motivate teams, manage budgets, and ensure customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creating a welcoming environment for students. Mention specific examples of how you've successfully led teams or managed projects in similar settings.
Highlight Relevant Skills: In your application, focus on your organisational abilities and proficiency in IT, particularly with Microsoft Office. If you have knowledge of health and safety regulations, be sure to include that as well.
Showcase Your Communication Skills: Since outstanding communication is key for this role, provide examples in your application of how you've effectively handled customer issues or supported team members in previous positions.
How to prepare for a job interview at Homes for Students
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully motivated teams in the past, highlighting specific challenges you overcame and the positive outcomes that resulted.
✨Demonstrate Your Understanding of Student Needs
Familiarise yourself with the unique challenges students face in accommodation settings. Be ready to discuss how you would create a welcoming environment and address any issues that may arise, showing your commitment to their well-being.
✨Prepare for Operational Scenarios
Think about potential operational challenges that could occur during peak times, such as check-in and check-out periods. Be prepared to discuss how you would handle these situations effectively while maintaining excellent customer service.
✨Highlight Your Budget Management Experience
Since managing budgets is a key part of this role, come equipped with examples of how you've successfully managed finances in previous positions. Discuss your approach to balancing costs while ensuring high-quality service.
