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- Tasks: Keep student accommodation clean and welcoming for residents and visitors.
- Company: Join the UK's leading independent provider of student accommodation.
- Benefits: Enjoy 25 days holiday, exclusive discounts, and a birthday day off.
- Why this job: Make a positive impact in a vibrant student community while gaining valuable experience.
- Qualifications: Experience in customer service and a commitment to high standards.
- Other info: Flexible hours, training opportunities, and a supportive team environment.
The predicted salary is between 13 - 16 £ per hour.
Homes for Students is the UK’s leading independent provider of student accommodation. We are looking for a Housekeeper to join our team at our Calthorpe Court property based in Birmingham working 20 hours per week, 8.00am to 12.00pm Monday to Friday.
The role involves ensuring the common areas of the Property are cleaned to a high standard in order to provide a great first impression to our visitors and provide an excellent service to the students in residence. You will be required to carry out planned and reactive cleaning duties in student buildings located throughout the Property, student kitchen areas, offices, communal and toilet areas including replenishing consumables to a high standard of hygiene. You will play a key role in our summer turnaround time when we say goodbye to one intake of students and prepare for the next.
Person Specification
- Previous experience of a similar role in a customer‑focused environment
- Ability to contribute to targets and deliver excellent results
- Excellent communication and ability to provide an outstanding customer service
- Effective team member with a flexible approach to work and colleagues
- Ability to undertake manual work to a high standard
- Commitment to undergo further training through operational requirements and personal staff development
What’s on offer
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work. (pro rata for part time colleagues)
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well‑deserved break from work.
- Stay active and eco‑friendly with our cycle‑to‑work scheme.
- Make a difference in the community with 2 charity days per annum.
- Opportunity to work towards a nationally recognised qualification.
Homes for Students is an equal opportunity employer and a member of Inclusive Employers. We are able to grow and learn better together with a diverse team of employees, so we encourage applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require.
If this sounds like the role for you and you have the skills, knowledge and experience required, we would love to hear from you!
Housekeeper - Student Accommodation in Birmingham employer: Homes for Students
Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Student Accommodation in Birmingham
✨Tip Number 1
Get to know the property! Before your interview, take a stroll around Calthorpe Court and familiarise yourself with the common areas. This will help you speak confidently about how you can maintain those spaces to a high standard.
✨Tip Number 2
Show off your customer service skills! During your chat, share examples of how you've gone above and beyond for customers in previous roles. We love candidates who understand the importance of creating a great first impression.
✨Tip Number 3
Be ready to discuss teamwork! Since you'll be working closely with others, think of times when you've collaborated effectively. Highlighting your flexible approach will show us you're a great fit for our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining Homes for Students. Don’t miss out on this opportunity!
We think you need these skills to ace Housekeeper - Student Accommodation in Birmingham
Some tips for your application 🫡
Show Your Experience: Make sure to highlight any previous experience you have in housekeeping or customer service. We want to see how your skills can contribute to our team and help us maintain those high standards!
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your CV and cover letter to the role. Mention specific duties from the job description that you’re excited about and how you can excel in them.
Be Yourself: We love authenticity! Let your personality shine through in your application. Share why you’re passionate about providing excellent service and how you can make a difference in our student accommodation.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s super easy and ensures your application gets to the right people. We can’t wait to hear from you!
How to prepare for a job interview at Homes for Students
✨Know Your Role
Make sure you understand the responsibilities of a Housekeeper in student accommodation. Familiarise yourself with the cleaning standards expected and think about how your previous experience aligns with these requirements. This will help you demonstrate your suitability during the interview.
✨Showcase Your Customer Service Skills
Since this role involves providing excellent service to students, be prepared to discuss examples of how you've delivered outstanding customer service in the past. Think of specific situations where you went above and beyond to meet someone's needs.
✨Prepare for Teamwork Questions
As an effective team member is crucial for this position, be ready to talk about your experiences working in a team. Highlight your flexibility and how you’ve contributed to achieving team goals, especially in a busy environment like student accommodation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
