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- Tasks: Assist in managing student accommodation, ensuring top-notch customer service and smooth operations.
- Company: Join Homes for Students, the UK's leading independent provider of student accommodation.
- Benefits: Enjoy 25 days holiday, exclusive discounts, birthday leave, and a cycle-to-work scheme.
- Why this job: Be part of a dynamic team, support new students, and make a real impact in the community.
- Qualifications: Experience in team management, strong IT skills, and excellent organisational abilities are essential.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Join Homes for Students, the UK's leading independent provider of Student Accommodation, and become an Assistant General Manager at our The Keel Houses Property in Edinburgh. This exciting opportunity offers 40 hours per week working 9:00am to 5:30pm, Monday to Friday providing you with a dynamic and rewarding work experience.
As the Assistant General Manager, you will play a pivotal role in delivering exceptional customer service across our sales, maintenance, and housekeeping departments. With your strong leadership skills, you will collaborate closely with our dedicated team to uphold our company values and ensure optimal performance in every aspect of our operations.
The highlight of your role will be the bustling September period, where you will support the General Manager and the wider site team in the check-in, check-out, and room turnaround processes. Your excellent communication skills will be crucial in supporting our new students and managing any customer or operational challenges that arise.
Throughout your journey, you will receive unwavering support from our wider business and exceptional area and regional teams. We understand that this role encompasses a diverse range of skills, but we are committed to guiding you every step of the way as you thrive in your career with Homes for Students.
Person Specification:- Previous experience in team management within a similar role or environment
- Proficiency in presenting and analysing information accurately and effectively
- Excellent organisational skills to ensure seamless operations
- Ability to work collaboratively, inspire, and motivate team members
- Strong IT skills, including proficiency in Microsoft Office software
- Knowledge of health and safety regulations is desirable but not essential
- Generous holiday package of 25 days, plus bank holidays, to recharge and enjoy life outside of work.
- Access to a range of exclusive retail discounts to make your money go further.
- Take your special day off! Enjoy your birthday with a well-deserved break from work.
- Car leasing scheme to make your commute comfortable and convenient.
- Stay active and eco-friendly with our cycle-to-work scheme.
- Make a difference in the community with 2 charity days per annum.
- Life insurance for added peace of mind.
At Homes for Students, we embrace diversity and equal opportunities. As a proud member of Inclusive Employers, we believe in fostering an inclusive environment where employees from all backgrounds and communities can thrive. We welcome applications from everyone, and we are more than happy to discuss any reasonable adjustments you may require.
If you believe this role aligns with your aspirations, we eagerly await your application. Join us and embark on an exciting journey with Homes for Students.
Assistant General Manager - Student Accommodation employer: Homes for Students
Contact Detail:
Homes for Students Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager - Student Accommodation
✨Tip Number 1
Familiarise yourself with the student accommodation sector in the UK. Understanding the unique challenges and opportunities within this industry will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network with current or former employees of Homes for Students. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare to discuss specific examples of your leadership experience. Think of situations where you've successfully managed a team or resolved conflicts, as these stories will highlight your suitability for the Assistant General Manager role.
✨Tip Number 4
Showcase your organisational skills by discussing any relevant tools or methods you use to manage tasks and projects. This will demonstrate your ability to maintain seamless operations, which is crucial for the role.
We think you need these skills to ace Assistant General Manager - Student Accommodation
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and customer service. Use specific examples that demonstrate your leadership skills and ability to handle operational challenges.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for student accommodation and your understanding of the role. Mention how your skills align with the company's values and how you can contribute to their success.
Highlight Relevant Skills: In your application, emphasise your organisational skills and proficiency in Microsoft Office. If you have knowledge of health and safety regulations, be sure to include that as well.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work at Homes for Students. Mention your eagerness to support new students during the busy September period and your commitment to delivering exceptional customer service.
How to prepare for a job interview at Homes for Students
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. This will show that you can inspire and motivate others.
✨Understand the Company Values
Familiarise yourself with Homes for Students' values and mission. During the interview, express how your personal values align with theirs. This will highlight your commitment to their culture and your potential fit within the team.
✨Prepare for Customer Service Scenarios
Given the role's focus on exceptional customer service, think of specific situations where you've handled customer challenges effectively. Be ready to discuss these scenarios and how you ensured a positive outcome for all parties involved.
✨Demonstrate Organisational Skills
The job requires excellent organisational skills, especially during busy periods like September. Share examples of how you've successfully managed multiple tasks or projects simultaneously, showcasing your ability to keep operations running smoothly.
