Senior Manager - Community Engagement in Birmingham

A bit about the role... Community engagement and social impact have never been more important at Homes England. It’s a key part of the Homes England Strategic Plan and a crucial part of our approach to sustainable placemaking. This exciting senior role will help us to achieve more impact with more partners in more settings, supporting increased housing delivery hand in hand with delivering locally relevant outcomes.

This role will support the Senior Manager – Stakeholder & Community Engagement in providing consistent and credible community engagement and social impact support into a growing number of complex and nationally significant housing and regeneration delivery projects right across the country. It will support with refreshing our existing approach to engagement and social impact. It will develop new thought‑leadership and improve existing national tools and techniques to support regional delivery. It will play a pivotal role in ensuring residents, partners, and stakeholders are fully involved throughout the development process for new settlements, major urban extensions, and regeneration schemes, helping to shape places and deliver meaningful social value outcomes.

Working within the National Town Planning and Community Engagement Team, the role will have day-to-day responsibility for line managing 2 x Community Engagement Managers, along with planning and meeting the team’s annual performance targets. With oversight from the Senior Manager – Stakeholder and Community Engagement, the role will have responsibility for updating the existing community engagement framework, toolkits and guidance. The role will develop shared learning, including the embedding and dissemination of best practice, and should have in-depth knowledge and practical experience of the planning and development process.

The role requires an expert knowledge and experience of creating and delivering new approaches to engagement and social impact linked to the planning, housing and regeneration process. As a strategic role, it will need to update and create new credible approaches that can be applied consistently into a wide and growing range of project settings – all at different stages in the development process. It will require exceptional, high performance and the proven ability to support team members in delivering high performance and reporting evidence. Collaboration and innovation are key attributes in very fast‑paced, complex and demanding settings where a clear passion and commitment for engagement and social impact will need to be demonstrated.

A bit about you… If you believe that engagement and social impact should be at the heart of all housing, regeneration and planning projects early on and throughout this could be the role for you. If you are a high performing individual, with a long track record in creating new and improving existing approaches to engagement, social impact and sustainable placemaking, please consider applying.

You’ll need to be competent in directly managing staff, supporting and motivating them to achieve their own and the wider teams performance targets. The ideal candidate will also have experience in procurement and management of specialist consultants, and an ability to anticipate and respond to policy changes that influence engagement and placemaking strategies throughout the project lifecycle.

You’ll bring and apply your examples of where you have created and delivered impactful approaches to engagement and social impact on complex, fast‑paced housing and regeneration delivery projects. Collaboration, innovation and evidence of going above and beyond every day will be a clear expectation. A strong awareness of best practice engagement methods, political sensitivities, and the ability to measure and report on impact will be essential.

You’ll have experience of improving existing approaches to engagement and social impact and creating new ones. You’ll represent Homes England in internal and external settings promoting engagement and social impact to colleagues and partners. A great communicator and advocate you will be able to work across the country and be experienced in reporting and capturing performance achievement and impact in a flexible, yet credible way.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level, and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a community engagement team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.

As an experienced engagement professional you’ll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative and inclusive way.

Who are we? Homes England: The Housing and Regeneration Agency. We believe that affordable, quality homes in well‑designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

How? We form long‑term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

What we offer... As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency.

Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site. If you ever need a bit of extra help, we have a great employee assistance programme, a wide range of healthcare plans, financial wellbeing support and access to many great discounts with leading high street names.

Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go.

Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. We’re a diverse team of more than 1,000 professionals spanning 17 professions, helping Homes England to be effective, efficient and deliver for communities.

Our people remain at the heart of everything we do, and we’re committed to building an Agency that not only reflects the diverse communities we serve, but also champions inclusion in how we shape homes and places across the country.

You will be required to have the Right to Work in the UK and Homes England do not offer visa sponsorship. If your application is shortlisted to interview we will require you to provide proof of your Right to Work in the UK at this stage.

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.