At a Glance
- Tasks: Lead strategic direction and operational effectiveness in a collaborative team.
- Company: Homes England, the government’s housing and regeneration agency.
- Benefits: Competitive salary, 33 days leave, hybrid working, and employee support programmes.
- Other info: Join a diverse community committed to continuous improvement and innovation.
- Why this job: Shape the future of social housing and make a meaningful impact.
- Qualifications: Experience in business management and organisational leadership in complex environments.
The predicted salary is between 60000 - 75000 £ per year.
A bit about the role... Working closely with Ian Workman, Chief National Officer, the Head of Chief National Office will play a critical leadership role in driving the strategic direction and operational effectiveness of the Directorate. You will join a small but highly skilled and collaborative team committed to delivering meaningful impact across the Social Housing, Safety and Ownership Directorate and the wider Agency.
Ian is committed to delivering a first‑class internal customer experience, ensuring that challenges are addressed proactively and resolved efficiently wherever possible. He champions innovative and creative approaches to complex organisational and operational issues, and values a collaborative and flexible way of working that embraces diverse perspectives to enable strong decision‑making and problem‑solving. He is passionate about creating a brilliant colleague environment to work and a key part of the role will be delivering colleague engagement and supporting initiatives to improve colleague NPS scores in colleague surveys.
This is a rare opportunity to shape the future of the Chief National Office within a fast‑growing, nationally significant organisation with a clear social purpose. Working with senior stakeholders and corporate service partners, you will ensure the efficient, consistent and effective delivery of priorities across the Directorate, while helping to design and embed improved ways of working, strengthened business planning, and enhanced organisational capability.
The role will support the design and delivery of key strategic initiatives across the Directorate, including business planning, budget oversight, colleague engagement, and communications. There are a number of high‑profile and ambitious programmes underway, making this an excellent opportunity to balance day‑to‑day leadership responsibilities with driving innovation and continuous improvement across the function.
While the core focus is enabling the Directorate to deliver against its strategic objectives, you will be comfortable managing multiple priorities simultaneously and will actively seek opportunities to improve processes, strengthen collaboration, and enhance service delivery.
A bit about you… You will be confident supporting the Chief National Officer and Senior Leadership Team in navigating complex strategic and operational challenges, providing clear insight and ensuring alignment with wider Agency priorities. You will bring strong experience in business management, stakeholder engagement, and organisational leadership within a complex, multi‑disciplinary environment.
Delivering on an ambitious mission requires resilience and strong influencing skills. You will be comfortable engaging with senior stakeholders across the Agency and at the Ministry of Housing, Communities and Local Government (MHCLG), with a clear understanding of the commercial, operational and people impacts of decisions. You will bring energy and enthusiasm to your work, alongside the ability to negotiate, influence and drive outcomes in a fast‑paced and evolving environment.
As an experienced business management or executive office professional, you will have a proven ability to lead teams, exceptional organisational skills, develop capability, and foster an inclusive, collaborative culture. You will demonstrate a strong commitment to continuous improvement, effective communication, and delivering high‑quality outcomes through partnership working.
Who are we? Homes England: The Housing and Regeneration Agency. We believe that affordable, quality homes in well‑designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.
How? We form long‑term partnerships that bridge the gap between the public and private sectors to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.
Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.
What we offer... As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you. If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go. Homes England is a geographically diverse community. We work to a 50/50 office/home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way.
Please indicate your interest in the disability confident scheme.
Head - Chief National Office in Birmingham employer: Homes England
Homes England is an exceptional employer that prioritises a collaborative and inclusive work culture, offering a unique opportunity to shape the future of housing and regeneration in the UK. With a commitment to employee well-being, including 33 days of annual leave and a supportive hybrid working model, we foster professional growth through continuous improvement initiatives and membership support for professional bodies. Join us in making a meaningful impact on communities while enjoying a vibrant workplace that values diverse perspectives and innovative solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Head - Chief National Office in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to the Chief National Office. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by researching the organisation's recent projects and initiatives. Show us that you're not just interested in the role but also passionate about the impact we make in social housing and community development.
✨Tip Number 3
Practice your storytelling skills! Be ready to share examples of how you've tackled complex challenges or led teams effectively. We love hearing about real experiences that demonstrate your leadership and problem-solving abilities.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining our team at Homes England.
We think you need these skills to ace Head - Chief National Office in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your values align with our mission at Homes England. Share why you’re excited about making a meaningful impact in social housing and community development.
Tailor Your Experience:Make sure to highlight your relevant experience in business management and stakeholder engagement. We’re looking for someone who can navigate complex challenges, so give us examples of how you've successfully led teams or improved processes in similar environments.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your achievements and skills. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. Plus, it helps us keep everything organised!
How to prepare for a job interview at Homes England
✨Know Your Stuff
Before the interview, dive deep into the role and the organisation. Understand their mission, values, and recent projects. This will not only help you answer questions more effectively but also show your genuine interest in the position.
✨Showcase Your Leadership Skills
As a Head of Chief National Office, you'll need to demonstrate strong leadership capabilities. Prepare examples from your past experiences where you've successfully led teams, managed complex projects, or influenced stakeholders. Be ready to discuss how you can bring that energy and enthusiasm to the role.
✨Emphasise Collaboration
This role values collaboration and diverse perspectives. Think of instances where you've worked with different teams or departments to achieve a common goal. Highlight your ability to foster an inclusive culture and how you can contribute to a brilliant colleague environment.
✨Prepare for Strategic Discussions
Expect questions around strategic planning and operational effectiveness. Brush up on your knowledge of business management principles and be prepared to discuss how you would approach challenges within the Directorate. Show that you can think critically and align with wider agency priorities.
