At a Glance
- Tasks: Design and improve user-friendly content for impactful housing services.
- Company: Homes England, the government’s housing and regeneration agency.
- Benefits: Competitive salary, 33 days leave, hybrid working, and professional development support.
- Other info: Join a collaborative team dedicated to continuous improvement and community support.
- Why this job: Make a real difference in housing by creating clear, accessible content.
- Qualifications: Experience in content design and understanding of user-centred design principles.
The predicted salary is between 54000 - 66000 £ per year.
Application closing date: 18/09/2026 at 23:59
Interviews will take place: week commencing 28/09/2026
A bit about the role...
Working as part of the User Centred Design team alongside a passionate community of service designers, user researchers, interaction designers and content designers, you will evaluate, design and improve content across end-to-end user journeys for our internal and external services. Joining the Digital team at a time of continued transformation, you will play an important role in developing modern, user-centred services that support our mission and enable us to better serve the housing sector. You will create clear, accessible content that meets user needs and supports Homes England’s strategic objectives. This is a hands-on role with the opportunity to work on complex, socially important services. You will make information easier to understand and act on, helping users achieve their goals while supporting better housing outcomes, and contributing to more effective internal services and ways of working.
Working as part of multidisciplinary teams, you will use evidence from user research, data and feedback to make informed content decisions and continuously improve services. You will design and publish digital content, prototype and test ideas, and manage content throughout its lifecycle. You will also contribute to content standards, style guides and design patterns, build effective relationships with stakeholders, and share good practice across Homes England and the wider content design community.
A bit about you…
You are an experienced content designer who is motivated by making services clearer, simpler and more accessible. You understand user-centred design and accessibility standards, and you can turn complex information into content that helps people understand what they need to do. You are comfortable working in an agile environment and using appropriate prototyping techniques to explore and refine solutions before they are implemented. You use user research, data and feedback to identify problems, test ideas and improve content. You are confident designing and publishing digital content using content management systems. You work collaboratively with designers, researchers, delivery colleagues and subject matter experts. You can explain and evidence your content decisions, influence stakeholders at all levels and build agreement. You care about quality and consistency, and you are keen to contribute to content standards, reusable patterns and continuous improvement across services. We’re looking for someone who is adaptable, collaborative and committed to continuous improvement. You’ll contribute to our growing User Centred Design Community by sharing knowledge, promoting best practice and supporting the development of colleagues.
Who are we?
Homes England: The Housing and Regeneration Agency. We believe that affordable, quality homes in well-designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built. We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.
What we offer...
As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you. Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency. If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names. Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future. If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go. Homes England are a geographically diverse community. We work to a 50/50 office/home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way. If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.
Content Designer in Birmingham employer: Homes England
Homes England is an exceptional employer, offering a dynamic work culture that prioritises collaboration and innovation. With a strong focus on employee growth, you will have access to professional development opportunities while working in a pivotal role that directly impacts housing policy and governance. Located at the heart of government engagement, this position allows you to make meaningful contributions to the National Housing Bank and the wider community.
StudySmarter Expert Advice🤫
We think this is how you could land Content Designer in Birmingham
✨Show Off Your Portfolio
In the world of UX/UI design, your portfolio speaks volumes! Make sure it's packed with your best work and showcases your process, not just the final product. We want to see how you tackle design challenges, so consider adding case studies that reflect your thought process and user-centric approach.
✨Get Involved in Design Communities
Jump into local or online design meetups and workshops! Places like UXPA or local design events can be goldmines for networking and learning. Plus, mingling with fellow designers can introduce you to potential job openings that might not be listed elsewhere.
✨Tailor Your Applications
When you find a role that excites you, like the one at Homes England for a Content Designer, make your application count! Highlight specific projects and skills that directly relate to the job description. Hiring managers are looking for candidates who fit into their specific team, so show them you’re the one!
✨Leverage Social Media
Don't underestimate the power of social media in finding a UX/UI design job! Follow design leaders on platforms like Twitter or Instagram, share your work, and engage in conversations. It’s a great way to get noticed by recruiters and even catch wind of openings at companies like Homes England before they go live!
We think you need these skills to ace Content Designer in Birmingham
Some tips for your application 🫡
Showcase Your Design Process:When you're applying for a UX/UI Design role like Content Designer at Homes England, make sure to include examples that clearly highlight your design process. We want to see not just the final product but also the journey that led you there—wireframes, user personas, and iterations demonstrate your thought process and user-centric approach!
Tailor Your Portfolio:A tailor-made portfolio is crucial for a full-time design role! Curate your best projects that align with the kind of work Homes England does. We suggest including 3-5 case studies that showcase a variety of skills such as wireframing, prototyping, and user testing to really make your application pop.
Craft a Compelling Cover Letter:Your cover letter should not just be a summary of your CV. Use it to express why you’re excited about UX/UI Design and what draws you specifically to Homes England. Mention any relevant experience, tools you’re proficient in (like Sketch or Figma), and how you can contribute to their projects.
Highlight Collaboration Skills:In the world of UX/UI Design, teamwork is crucial. Make sure to highlight any past experiences where you worked in cross-functional teams. Illustrate how you communicated design decisions and listened to feedback, as this will resonate well with the culture at Homes England.
How to prepare for a job interview at Homes England
✨Show Off Your Portfolio
When you're gunning for a full-time UX/UI design role, your portfolio is your best friend! Make sure you've got a solid selection of your work, showcasing not just the final designs, but the process behind them—think wireframes, user flows, and any user research you've conducted. During the interview with Homes England, be prepared to discuss your design decisions and how they solve specific user problems.
✨Prepare for Design Challenges
Expect to face some practical design tasks during your interview. Homes England might ask you to tackle a quick design challenge or critique an existing interface. Brush up on your problem-solving skills and try to articulate your thought process as you work through these scenarios. Showing how you approach a design problem is just as important as the final output!
✨Know the Tools of the Trade
Familiarise yourself with the tools commonly used in the industry—figma, Adobe XD, or Sketch should be second nature to you. Be ready to discuss your preferred tools during the interview and how they've shaped your design process at previous positions. This knowledge could give you an edge at Homes England!
✨Show Passion for User Experience
In a full-time UX/UI design role, having a genuine passion for improving user interactions can set you apart. Be prepared to share instances when you went above and beyond to ensure a great user experience in your previous projects. This will demonstrate that you’re not just a designer, but a user advocate, which is exactly what Homes England is looking for.
