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- Tasks: Support the Development team in delivering innovative housing projects and resolving programme queries.
- Company: Homes England, the government’s housing and regeneration agency focused on creating thriving communities.
- Benefits: Competitive salary, 33 days annual leave, hybrid working model, and employee support programmes.
- Why this job: Join a passionate team making a real impact on housing delivery and community development.
- Qualifications: Proficient in Microsoft tools, especially Excel and Power BI, with strong stakeholder management skills.
- Other info: Flexible working environment with opportunities for professional growth and development.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Delivery Support Officer – Homes England
We expect to hold interviews in person week commencing 06/10/2025.
A bit about the role…
Working in a team with Donna Wright, Delivery Support Manager; Wendy Thompson, Senior Delivery Support Manager; and Antonia Hamer, Delivery Support Manager, the Delivery Support Officer will play a critical role in Northern Development. You will join a small but enthusiastic, friendly, and highly skilled team committed to making a positive impact in how Development meets its targets. We strive to deliver first-class customer service, resolve queries informally where possible, and take an innovative and creative approach to problem solving. This role involves delivering a collaborative and flexible approach to foster good decision making and problem solving within the team. You will support the design and delivery of key strategic projects around the North, balancing day-to-day delivery with innovative solutions for the Development Directorate. There are exciting and ambitious projects to get involved with and an opportunity to help support creation of new communities.
There is a focus on efficient, consistent, and effective resolution of programme queries, with opportunities to shape the future of housing delivery in a fast-growing, national organisation with real social purpose.
A bit about you…
You will be comfortable supporting the Development team with programme queries, aiming to ensure efficiency, consistency, and drive quality. You will be proficient in Microsoft tools, able to utilise Excel to an advanced level, and have experience with Power BI. You will be resilient, comfortable managing stakeholders at a senior level, and able to discuss the commercial and operational impact of our work as a Delivery Support team. You should enjoy an innovative, fun, and engaging working style and be able to negotiate and persuade. Whether your background is in stakeholder management, finance, business operations, or a related field, you will bring your perspective to contribute to the team\’s success and work collaboratively and inclusively with others. We are looking for someone who can confidently support the team and grow and develop in these areas.
Who are we?
Homes England: The Housing and Regeneration Agency. We believe affordable, quality homes in well-designed places improve people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas by coordinating powers, expertise, land, capital, and influence to bring investment to communities and get more homes built. We form long-term partnerships to meet local needs and aspirations, champion sustainable homes and communities, and support a resilient, diverse, and innovative housing sector. We accelerate house building, remediation, and regeneration across the country to deliver more affordable homes in places people are proud to call home for generations to come.
What we offer…
Competitive salary and 33 days annual leave, with a 50/50 hybrid working model. We support you to balance work with personal commitments. We offer membership of the Homes and Communities Agency Pension Scheme (contributory defined benefit). Internal applicants should note salary is in accordance with pay controls and policy. If you need extra help, we provide an employee assistance programme, financial wellbeing support, and discounts with leading brands. We support professional body memberships and provide digital kit for roles. We operate a geographically diverse, flexible office/home-based model. Vacancies may close early if there is high application volume. We encourage full application for disability confident scheme applicants. Proof of right to work in the UK may be required if shortlisted for interview.
Seniority level
- Associate
Employment type
- Full-time
Job function
- Administrative, Product Management, and Strategy/Planning
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Delivery Support Officer employer: Homes England
Contact Detail:
Homes England Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delivery Support Officer
✨Tip Number 1
Get to know the team! Before your interview, do a bit of research on Donna, Wendy, and Antonia. Understanding their roles and how they contribute to the team will help you connect during the interview and show that you're genuinely interested in being part of their dynamic.
✨Tip Number 2
Show off your problem-solving skills! Think of examples from your past experiences where you tackled challenges creatively. This role is all about innovative solutions, so be ready to share how you've approached similar situations before.
✨Tip Number 3
Brush up on your Microsoft tools! Since you'll need to use Excel and Power BI, make sure you're comfortable with these tools. Maybe even prepare a quick demo or example of how you've used them effectively in previous roles.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s the best way to stay updated on your application status!
We think you need these skills to ace Delivery Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Delivery Support Officer. We want to see how you can contribute to our team and help us achieve our goals.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft tools, especially Excel and Power BI. We’re looking for someone who can hit the ground running, so let us know how you’ve used these tools in past roles!
Be Personable: We love a friendly and engaging approach! When writing your application, let your personality shine through. We’re a small team, and we value collaboration and a positive attitude.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Homes England
✨Know Your Team
Before the interview, take some time to research the team you'll be working with, especially Donna Wright, Wendy Thompson, and Antonia Hamer. Understanding their roles and how they contribute to the Delivery Support team will help you tailor your responses and show that you're genuinely interested in collaborating with them.
✨Showcase Your Skills
Make sure to highlight your proficiency in Microsoft tools, particularly Excel and Power BI. Prepare specific examples of how you've used these tools in past roles to solve problems or improve processes. This will demonstrate your technical skills and your ability to contribute effectively from day one.
✨Emphasise Problem-Solving
Since the role involves innovative problem-solving, come prepared with examples of challenges you've faced in previous positions and how you approached them. Discussing your thought process and the outcomes will showcase your ability to think creatively and work collaboratively within a team.
✨Understand the Organisation's Mission
Familiarise yourself with Homes England's mission and values. Be ready to discuss how your background and experiences align with their goal of creating affordable, quality homes. Showing that you share their passion for social purpose will make a strong impression on the interviewers.
