Homes by Carlton in the North East is seeking an experienced Customer Care Manager to own the aftercare service and drive quality across new homes. You will handle defects, enquiries and complaints from report to resolution, coordinating remedies with trades and suppliers while keeping homeowners informed with clear updates.
You will work closely with Construction, Technical, Commercial and Sales teams, using Clixifix for case records and reporting, travel across developments and maintain high
#J-18808-Ljbffr
Aftercare & Defect Resolution Manager in Newton Aycliffe employer: Homes by Carlton
Homes by Carlton is an exceptional employer, offering a dynamic and supportive work environment where you can thrive as a Business Support Administrator. With ongoing training and professional development opportunities, you'll gain valuable exposure across various departments while contributing to the success of an award-winning regional housebuilder in the North East. Join us to be part of a collaborative team that values your input and fosters your career growth.
