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- Tasks: Lead a dynamic sales team to drive wedding and event revenue while ensuring exceptional customer experiences.
- Company: Join Hedsor House, a stunning luxury venue with a rich history and ambitious growth plans.
- Benefits: Enjoy a competitive salary, bonus scheme, generous holiday, and a beautiful working environment.
- Other info: Regular team recognition, social events, and perks like discounted accommodation on-site.
- Why this job: Be part of an extraordinary team and make a real impact in the luxury events industry.
- Qualifications: Experience in sales management, preferably in hospitality or events, with strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
About Hedsor and Our Values
Hedsor House is a luxury wedding and events venue, located on a 100 acre estate near Taplow in Buckinghamshire. The privately run Georgian mansion has a history that spans centuries of welcoming regal guests and Hollywood film stars. The venue has grown rapidly over the last five years and has ambitious plans for the next five.
Values:
- Stay calm under pressure
- Care for everyone
- Inspire trust
- Explore and innovate
- Share our passion
About the Role
The Wedding Sales Manager is responsible for managing a small, highly experienced sales team to deliver the wedding and event annual sales revenue budget. The role requires a keen commercial eye, the ability to analyse sales performance and forecast demand, and the talent to motivate and inspire the team to achieve ambitious revenue goals while delivering an industry-leading customer experience.
Roles and Responsibilities:
- Team Management: Create a calm yet ambitious sales culture and clearly articulate and monitor KPIs weekly. Monitor achievements, reward success, support development and resolve daily sales queries. Conduct 121s, team meetings, appraisals, and manage holiday requests.
- Sales Management: Use Sonas dashboards to monitor KPIs, review the pipeline and provide commentary to senior leaders. Participate in monthly meetings with the Director, Head of Finance and Director of Sales & Marketing. Lead pricing strategy meetings, contribute market knowledge and help set competitive prices. Oversee Open Houses, event calendars, and ensure customer satisfaction remains high. Represent Hedsor at Open Houses, showcases and network events to sell the experience. Act as the main contact for the Sonas Customer Success manager for new software developments.
- Strategy: Work with the Director to develop new products and revenue streams. Make budget projections and pricing recommendations. Contribute to monthly KPI reports and review competitor offerings and pricing.
- Client Management: Account manage wedding couples from enquiry through to hand-over to the Events DM team, ensuring an exceptional experience. Support dispute resolution and dispute resolution processes.
- Departmental Working: Collaborate with Marketing, Operations and Events to ensure promises are operationally deliverable. Sign off marketing collateral and advise on new collateral needs. Review processes and share new policies or documents with the sales team.
- Other: Maintain strong relationships with preferred suppliers and highlight any issues. Cover for the sales team when absent, including running Virtual Tours or Show Rounds. Look for opportunities to network and represent the brand at industry events.
About You
Qualifications: Education in sales, hospitality, tourism or event management – highly desirable. Degree level education or equivalent – desirable. Maths and English GCSE – essential. Sales and customer service training – desirable.
Experience and Knowledge: Minimum five years experienced in a sales role with proven closed deals. Experience managing a sales team. Understanding of the wedding industry is desirable; experience in event sales or other luxury services acceptable.
Skills and Abilities: Lead and coach a high performing team, giving autonomy while holding them accountable. Deliver and exceed revenue targets with strong forecasting, conversion rates and pipeline management. Commercially astute, balancing volume, margin and long-term brand value. Analyse sales performance data to generate clear actions and priorities. Highly organised with excellent attention to detail and disciplined approach to CRM usage. Warm and friendly manner building rapport with all stakeholders. Persuasive, confident communicator across face-to-face, email and phone; excellent spelling and grammar. Remain calm under pressure and manage difficult conversations. IT proficient, especially Microsoft Word, Outlook, Excel and CRM systems; training will be provided.
Other: High level of personal presentation, representing the brand at all times. UK driving licence – car usage essential due to estate location.
Salary and Benefits: Competitive salary and industry-leading bonus scheme. 23 days’ holiday plus bank holidays. Beautiful working environment at Hedsor House. Regular team recognition and social events. Perks package including discounted use of the on-site cottage and free weekly fruit.
Apply for the Job: If this role sounds like you, we would love to hear from you!
Sales Manager in Maidenhead employer: Homerun B.V.
Contact Detail:
Homerun B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Manager in Maidenhead
✨Tip Number 1
Get to know the company inside out! Research Hedsor House, its values, and its unique offerings. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Attend industry events or showcases where Hedsor is represented. It’s a great way to meet the team, make connections, and get your name out there.
✨Tip Number 3
Prepare for interviews by practising common sales scenarios. Think about how you’d handle tough conversations or motivate a team. Show them you can stay calm under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Hedsor team.
We think you need these skills to ace Sales Manager in Maidenhead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the wedding and events industry shine through. We want to see how much you care about creating exceptional experiences for couples and guests alike!
Tailor Your CV: Make sure your CV highlights relevant experience in sales and team management. We’re looking for someone who can inspire trust and lead a high-performing team, so showcase those skills clearly!
Be Clear and Concise: In your cover letter, get straight to the point. We appreciate clarity and directness, so outline your key achievements and how they relate to the role of Wedding Sales Manager at Hedsor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Homerun B.V.
✨Know Your Numbers
As a Sales Manager, you'll need to demonstrate your understanding of sales metrics. Brush up on key performance indicators (KPIs) relevant to the wedding and events industry. Be ready to discuss how you've used data to drive sales in previous roles.
✨Showcase Your Leadership Style
This role requires managing a team, so be prepared to talk about your leadership approach. Share specific examples of how you've motivated teams in the past, resolved conflicts, and created a positive sales culture. Highlight your ability to inspire trust and foster collaboration.
✨Understand the Market
Familiarise yourself with Hedsor's unique position in the luxury wedding market. Research competitors and be ready to discuss pricing strategies and market trends. Showing that you can contribute to product development and revenue streams will set you apart.
✨Prepare for Customer Scenarios
Client management is key in this role. Think of potential customer scenarios you might face and how you'd handle them. Be ready to discuss how you would ensure an exceptional experience from enquiry to handover, and how you would resolve any disputes that arise.