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For Companies At a Glance
- Tasks: Assist in wedding sales and marketing, ensuring a personalised experience for clients.
- Company: Hedsor House, a luxury wedding venue with a rich history.
- Benefits: Competitive salary, 23 days holiday, beautiful working environment, and team events.
- Other info: Weekend and evening work required; driving licence essential due to location.
- Why this job: Join a passionate team and help create unforgettable wedding experiences.
- Qualifications: Degree level education preferred; customer service and sales experience valued.
The predicted salary is between 25000 - 32000 £ per year.
About Hedsor
Hedsor House is a luxury wedding and events venue based in a 100 acre estate near Taplow in Buckinghamshire. The privately run Georgian mansion has enjoyed an illustrious history. The venue has grown fast in the last five years and has ambitious plans for the next five.
Values
- We stay calm under pressure
- We care for everyone
- We inspire trust
- We explore and innovate
- We share our passion
About the role
The Wedding Sales and Marketing Executive is part of a small, highly committed team that helps grow wedding sales for the business. This role is varied and rewarding. As a leading luxury event venue, clients expect the very best; wedding specialists have a deep understanding of customer service excellence and a genuine love of going above and beyond to create a highly personalised experience.
Roles and Responsibilities
Sales
- Develop a deep understanding of a couple’s wedding requirements and guide them towards the best choice for their needs.
- Attend Open Houses and the Showcases to look after couples and convert as many bookings as possible.
- Run virtual or in person show rounds as required.
- Support the Sales team with management of the inbox and What’s App channels.
- Account manage the relationships with booked wedding couples through our CRM system, Sonas, and over the phone.
- Answer phone enquiries about weddings at Hedsor.
- Have a thorough understanding of Hedsor’s various wedding offerings.
- Monitor the daily sales dashboard to check on progress towards targets.
- Regularly contribute ideas for improvements to products and services.
Marketing support
- Some social media work including caption writing and engagement.
- Supporting the Senior Marketing Executive to manage the Photo Library.
- Actively reaching out to photographers for photos and ensuring permissions are sought.
- Updating our listing site imagery/content.
- Creating Real Wedding stories for the website.
- Some ad‑hoc research tasks.
General Admin
- Taking minutes from team meetings.
- Managing the distribution of surprise and delight gifts to customers.
Other
Performing other tasks as and when required by the team. Please note there will be some weekend and evening working required for this role.
About You
Qualifications
- Educated to degree level or equivalent - desirable.
- Maths and English GCSE – essential.
- Sales, Marketing and customer service training - desirable.
Experience and knowledge
- An understanding of the wedding industry is highly desirable.
- CRM platform experience desirable, but training will be given as required.
- Experience and confidence in social media platforms.
Skills and abilities
- Genuine passion for the industry and a desire to sell Hedsor.
- A warm and friendly manner which quickly builds rapport with our couples.
- Incredible attention to detail.
- Experience of working with a wide ranging and diverse group of customers.
- Excellent standard of spelling and grammar with exemplary written communications skills.
- An ability to remain calm under pressure.
- The ability to work collaboratively with a team.
- Punctual and with good time management skills.
- Highly reliable.
- Good knowledge of Microsoft packages particularly Word, Outlook and Excel.
Other
- High level of personal presentation; this role represents the brand at all times.
- Holds UK Driving Licence. Use of a car is essential.
Salary and Benefits
- Competitive salary.
- 23 days’ holiday plus bank holidays.
- Beautiful working environment at Hedsor House.
- Regular team recognition and social events.
- Perks package including discounted use of the on‑site cottage and free weekly fruit.
Sales and Marketing Assistant in Maidenhead employer: Homerun B.V.
Contact Detail:
Homerun B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Marketing Assistant in Maidenhead
✨Tip Number 1
Get to know the venue inside out! Familiarise yourself with Hedsor House's offerings and history. This way, when you chat with potential clients, you can share your passion and knowledge, making a lasting impression.
✨Tip Number 2
Don’t just wait for opportunities to come to you; be proactive! Attend Open Houses and Showcases, and engage with couples. Show them that you genuinely care about their wedding experience and are there to help every step of the way.
✨Tip Number 3
Leverage social media to showcase your personality! Share engaging content related to weddings and Hedsor House. Respond to comments and connect with couples online to build rapport before they even step foot in the venue.
✨Tip Number 4
Keep your communication skills sharp! Whether it’s answering phone enquiries or managing WhatsApp messages, being prompt and friendly will set you apart. Remember, first impressions count, so make every interaction count!
We think you need these skills to ace Sales and Marketing Assistant in Maidenhead
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for the wedding industry shine through! We want to see your genuine enthusiasm for creating memorable experiences for couples.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. Mention specific examples that demonstrate your understanding of customer service excellence and sales.
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that are easy to read, so avoid fluff and focus on what makes you a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Hedsor.
How to prepare for a job interview at Homerun B.V.
✨Know Your Venue Inside Out
Before the interview, make sure you have a solid understanding of Hedsor House and its offerings. Familiarise yourself with the history, the types of weddings they host, and their unique selling points. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about creating memorable experiences for couples, be prepared to share examples of how you've gone above and beyond in previous customer service roles. Highlight your ability to build rapport quickly and handle difficult conversations with ease.
✨Be Ready to Discuss Sales Strategies
Think about how you would approach converting inquiries into bookings. Prepare to discuss your sales techniques and how you would tailor your approach to meet the unique needs of each couple. This shows that you're proactive and ready to contribute to the team’s success.
✨Engage with Social Media
Since social media plays a part in the marketing strategy, come prepared with ideas on how to enhance Hedsor's online presence. Share your experience with social media platforms and any creative content ideas you might have. This will demonstrate your enthusiasm for the role and your understanding of modern marketing.