Senior Portfolio Analyst in London

About Homeprotect
We founded Homeprotect on a simple principle – to provide protection to people underserved by the home insurance industry. We’re experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we’re not content with being the leading provider of what’s called ‘non-standard’ insurance. We believe there’s no such thing as ‘standard’. We’re all unique and we all deserve home insurance designed with our individual needs in mind – something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we’ve got you covered.

What It’s Like To Work Here
Our customers come from all walks of life and so do our people. We’re a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you’ll do your best work when you have the right balance, which is why we’ve fully embraced hybrid working, giving our teams the flexibility to choose the right location and working hours for them. We focus on the outputs of work, not where it’s completed, with an expectation that colleagues spend around one day a week in the office (or a minimum of four days per month) to connect and collaborate. There will be times when getting together in one location makes sense, but day to day, our teams have the freedom to decide where to work, and we trust them to balance business needs with their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last six consecutive years.

Role summary
The analyst will report to the Head of Portfolio Underwriting, and will support in analysing our portfolio and our net pricing, recommending changes and then supporting the deployment of those changes whether it be overlaying new/existing models, segmented or product-driven changes. The role resides within the Technical Pricing and Underwriting team and wider Commercial team.

Key Responsibilities

• This is a data focused role and our data warehouse is accessed via SQL so a good understanding of that is crucial.
• We also take an open source approach to end-to-end analysis and depending on the task, a strong working understanding of R and visualisation libraries such as Plotly, Shiny/FlexDashboard & Leaflet.
• Working experience of a visualisation tool such as Tableau or PowerBI will also stand you in good stead, with experience in Databricks also useful.
• In a day to day sense you will be monitoring the underwriting performance of our portfolio, identifying issues down to customer segment level, and then proposing solutions to address performance.

Pricing, Underwriting & Portfolio Management

• Development of new and existing tools to ensure appropriate oversight and management of the portfolio & underwriting performance.
• Pro-active model management and adequacy of portfolio pricing layers.
• Identifying and proposing new opportunities to expand our pricing & underwriting footprint across the entirety of the home market.
• A bonus would be experience of Geo-Spatial Pricing & Risk Management.
• Ensure data used for pricing and monitoring is complete, accurate, adequate and timely.

Pricing Development & Model Deployment

• Provide timely, data-driven pricing & underwriting reviews, to assess the adequacy of rating and underwriting rules for new & emerging trends.
• Reviewing, overlaying & deploying new and existing models, leveraging a toolbox of manual & automated pricing & underwriting solutions.
• Enhancing the capabilities & structure of the algorithm which sets the final net price.
• Sourcing, testing & deployment new features, through a mixture of data enrichment and feature engineering.
• Supporting the development of new products & propositions, by ensuring that these have been appropriately priced, from various data sources.

Methodology Development and Innovation

• Introduce innovative approaches to pricing & portfolio management, leveraging automation and advanced analytics to enhance accuracy and efficiency.
• Continuously refine methodologies, incorporating emerging best practices and regulatory changes.

We would love to hear from people with the following skills and experience:

• Strong technical expertise in pricing & portfolio management methodologies, particularly within general insurance.
• You understand the key methods for tracking risk portfolio performance – AP/TP ratio, RMI, AvEs & Various forms of development triangles.
• You have experience building, overlaying and deployment of technical pricing models – using both GLM and GBMs.
• Ability to work independently in a start-up-like environment, with a proactive and entrepreneurial mindset.
• Exceptional communication and presentation skills, with the ability to influence and challenge constructively.
• Support the team to forecasting loss ratio performance.
• No management experience is required, but there are opportunities to mentor pricing analysts within the team.

Qualifications and Experience

• Hands on experience handling and interpreting data relating to Pricing & Portfolio Management.
• A minimum of 3 years personal lines insurance pricing/actuarial experience.
• You have strong understanding of Home Insurance market. Not only just in pricing, but also supported by a good understanding of Home Insurance products and emerging risks/opportunities of them.
• Comfortable working with technology and code – while SQL and R are critical, to do the job well you may need to pick up a basic understanding of Java, as our rating systems are all built in house.
• A good communicator – changes to pricing have significant impact so we want someone who is comfortable explaining them to various stakeholders.

Benefits

• We think we have a fantastic company culture and welcome new team members with open arms.
• We also offer a great range of benefits, including:
• A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance.
• Opportunities to focus on your professional growth whether that’s through training or other personal development opportunities - we want you to build your long-term career with us.
• Discount of 50% and 15% for friends and family when you choose to take out a home insurance policy with us.
• An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals.
• Home working starter kit and money to spend on additional equipment you may need.
• Charitable giving scheme, so you can donate to our partner charity, or one of your choices.
• The opportunity to work alongside brilliant people, because this isn’t something that every organisation can offer!
• On top of that, we also offer all the standard stuff, like: 25 days’ holiday.