Partnerships and Marketing Manager in London

About Homeprotect
We founded Homeprotect on a simple principle – to provide protection to people underserved by the home insurance industry. We’re experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We can do this because our smart tech enables our customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has already empowered hundreds of thousands of people to protect their homes and the things they love. But we’re not content with being the leading provider of what’s called ‘non-standard’ insurance. We believe there’s no such thing as ‘standard’. We’re all unique and we all deserve home insurance designed with our individual needs in mind – something our combination of real people and smart tech enables us to do. Our simple promise? Whoever you are and wherever you live, with Homeprotect we’ve got you covered.

What It’s Like To Work Here
Our customers come from all walks of life and so do our people. We’re a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions from all sorts of industries and backgrounds. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things that they love. Working in a fast-paced environment where change happens regularly is how we do things. But we also recognise that you’ll do your best work when you have the right balance, which is why we’ve fully embraced hybrid working, giving our teams the flexibility to choose the right location and working hours for them. We focus on the outputs of work, not where it’s completed, with an expectation that colleagues spend around one day a week in the office (or a minimum of four days per month) to connect and collaborate. There will be times when getting together in one location makes sense, but day to day, our teams have the freedom to decide where to work, and we trust them to balance business needs with their own preferences. Most companies think their culture is great, however at Homeprotect, we have the proof to back this up. We have been recognised externally as a Great Place to Work for the last six consecutive years.

This role leads the design and operation of a modern, integrated data governance strategy that ensures our data is trusted, compliant, and well documented across Homeprotect. As part of the Data team, you will set and implement the standards, policies, and frameworks that underpin our analytics, ML, and AI roadmap, while fostering a culture of data‑driven decision‑making. You will work closely with Data Engineering and business stakeholders to define clear data ownership and stewardship, enable responsible access to data, and elevate data literacy across the organisation. The role combines strategic leadership with hands‑on delivery. Please note: this role is hybrid, with a requirement to be in our office in New Malden, south-west London, a minimum of 1 day per week.

KEY RESPONSIBILITIES

• Commercial delivery & strategy
  • Set the strategy and execute initiatives to achieve sales, margin, and customer lifetime value targets via the Partnerships & Affiliates channel.
  • Identify innovative ways to grow the channel, sourcing new strategic partners and managing end-to-end onboarding—from business case approval with senior management and Compliance through to launch and ongoing performance monitoring.
  • Work with the Head of Marketing to manage our relationships with Price Comparison Website partners, owning BAU reporting and ad hoc projects as well as supporting commercial negotiations and strategic initiatives.
  • Help ensure we comply with our Third-Party Relationship Management framework by documenting key discussion points and actions in our regular meetings with key third parties, ensuring third-parties complete necessary checks as part of due diligence.
  • Own the day-to-day management of the Email channel, ensuring campaigns run on time and deliver against our commercial goals.
  • Make suggestions for and implement optimisations to the Email channel which enable us to more effectively meet our customer and commercial objectives.
  • Ensure BAU campaign activity across all delegated channels runs on time and to standard – completing routine and ad hoc tasks as needed, while also providing guidance and support to junior team members.
  • Proactively suggest and implement strategies to improve processes and conduct tests aimed at attracting new customers, staying abreast of industry trends, competitor activity and emerging technologies to drive continuous improvement.
• Reporting & MI
  • Produce detailed, accurate monthly partner reports in line with SLAs.
  • Report on the performance of all delegated channels, covering key KPIs and drivers, and provide regular summaries for stakeholders, including senior leaders.
  • Use GA4 to drill into performance and report on what is and isn’t working.
  • Conduct regular and ad-hoc analysis of commercial performance of all delegated marketing activity.
• Stakeholder management
  • Own relationships with all direct marketing Partners & Affiliates, negotiating commercial deals and agreeing contracts.
  • Support with the management of the Price Comparison Websites, managing BAU tasks and ad hoc requests, working closely with partners from across the business such as our Operational, Pricing and Technology teams.
  • Manage agency partners to deliver against customer and commercial objectives.
  • Manage internal stakeholders, including senior management.
• Team support/projects
  • Recommend channel optimisations and process improvement projects, and lead small teams to deliver them end to end.
  • Since we are a relatively small team, it’s necessary for us to work across a wide range of channels and across both strategic and more tactical tasks, pitching in to support on other channels and activities wherever needed.
  • In a smaller company such as ours, it’s essential to be able to work with people from any team across the business, at times delivering through others and supporting in the delivery of others’ projects in order to help meet business goals.
• Compliance
  • Compliance is essential in Financial Services marketing, including annual training, CPD, and approvals for all external and customer-facing initiatives.
  • Work closely with compliance to ensure that any new activity is fully compliant and adheres to Consumer Duty and any other relevant legislation and regulations.

We would love to hear from people with the following skills and experience:

Essential

• An excellent communicator with strong stakeholder management skills.
• Proven experience of working with commercially significant partners to drive sales performance.
• Proven experience of growing sales via partnerships including finding and onboarding new partnerships/affiliates.
• Comfortable with delivering against challenging targets and able to adapt quickly to changing marketing conditions.
• Proven experience of planning, implementing, reporting back on sales-driving initiatives in digital marketing.
• Experience in running email marketing campaigns, ideally in a commercial environment.
• Must be able to set the strategy for delegated channels (Partnerships & Affiliates, Email), working closely with the Head of Marketing.
• Proven experience of pulling together reporting on key KPIs, ability to communicate results appropriately to stakeholders of different seniority levels.
• Highly organised, able to juggle a busy workload & prioritise accordingly in order to deliver against commercial objectives.
• Takes personal responsibility to ensure all activity is fully compliant and approved by all relevant parties.

Advantages

• Experience of working with Price Comparison Websites, in particular in home or motor insurance.
• Experience of using Salesforce Marketing Cloud.
• Working knowledge of SQL, or desire to learn.
• CIM qualification.

We think we have a fantastic company culture and welcome new team members with open arms. We also offer a great range of benefits, including:

• A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance.
• Opportunities to focus on your professional growth whether that’s through training or other personal development opportunities - we want you to build your long-term career with us.
• Discount of 50% and 15% for friends and family when you choose to take out a home insurance policy with us.
• An in-house wellbeing programme including seminars and workshops from wellbeing coaches and professionals.
• Home working starter kit and money to spend on additional equipment you may need.
• Charitable giving scheme, so you can donate to our partner charity, or one of your choices.
• The opportunity to work alongside brilliant people, because this isn’t something that every organisation can offer!

On top of that, we also offer all the standard stuff, like: 25 days’ holiday.