Partnerships and Marketing Manager in London

About Homeprotect

We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We are experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We cover people who travel a lot, run a business from home or even collect rare treasures. Our smart tech enables customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has empowered hundreds of thousands of people to protect their homes and the things they love. We believe there’s no such thing as ‘standard’ — we’re all unique and deserve home insurance designed with our individual needs in mind, a goal made possible by our blend of real people and smart technology.

What It’s Like To Work Here

Our customers come from all walks of life and so do our people. We are a small but perfectly formed team, combining insurance industry specialists with a diverse mix of technologists, data scientists and customer and marketing champions from various backgrounds. We bring our individual expertise, a spirit of innovation and a shared ambition to empower people to protect their homes and the things they love.

We operate in a fast-paced environment where change happens regularly, and we’ve embraced hybrid working. This means teams can choose where and when they work for the best balance, with an expectation that colleagues spend around one day a week in the office (or a minimum of four days per month) to connect and collaborate. There will be times when it makes sense to gather in one location, but day to day, teams have the freedom to decide where to work and we trust them to balance business needs with their own preferences. We have been recognised externally as a Great Place to Work for the last six consecutive years.

Role Overview

This role leads the design and operation of a modern, integrated data governance strategy that ensures our data is trusted, compliant, and well documented across Homeprotect. As part of the Data team, you will set and implement the standards, policies, and frameworks that underpin our analytics, ML, and AI roadmap, while fostering a culture of data‑driven decision‑making. You will work closely with Data Engineering and business stakeholders to define clear data ownership and stewardship, enable responsible access to data, and elevate data literacy across the organisation. The role combines strategic leadership with hands‑on delivery. This role is hybrid, with a requirement to be in our office in New Malden, south-west London, a minimum of 1 day per week.

Key Responsibilities

• Commercial delivery & strategy — Set the strategy and execute initiatives to achieve sales, margin, and customer lifetime value targets via the Partnerships & Affiliates channel.
• Identify innovative ways to grow the channel, sourcing new strategic partners and managing end-to-end onboarding—from business case approval with senior management and Compliance through to launch and ongoing performance monitoring.
• Work with the Head of Marketing to manage relationships with Price Comparison Website partners, owning BAU reporting and ad hoc projects, as well as supporting commercial negotiations and strategic initiatives.
• Help ensure we comply with our Third-Party Relationship Management framework by documenting key discussion points and actions in regular meetings with key third parties, and ensuring third‑parties complete necessary checks as part of due diligence.
• Own the day‑to‑day management of the Email channel, ensuring campaigns run on time and deliver against our commercial goals.
• Make suggestions for and implement optimisations to the Email channel to better meet customer and commercial objectives.
• Ensure BAU campaign activity across all delegated channels runs on time and to standard, completing routine and ad hoc tasks as needed, while also guiding and supporting junior team members.
• Proactively suggest and implement strategies to improve processes and conduct tests to attract new customers, staying abreast of industry trends, competitor activity and emerging technologies to drive continuous improvement.

Reporting & MI

• Produce detailed, accurate monthly partner reports in line with SLAs.
• Report on the performance of all delegated channels, covering key KPIs and drivers, and provide regular summaries for stakeholders, including senior leaders.
• Use GA4 to drill into performance and report on what is and isn’t working.
• Conduct regular and ad‑hoc analysis of commercial performance of all delegated marketing activity.

Stakeholder management

• Own relationships with all direct marketing Partners & Affiliates, negotiating commercial deals and agreeing contracts.
• Support with the management of Price Comparison Websites, managing BAU tasks and ad hoc requests, working closely with partners across the business such as Operations, Pricing and Technology teams.
• Manage agency partners to deliver against customer and commercial objectives.
• Manage internal stakeholders, including senior management.

Team support/projects

• Recommend channel optimisations and process improvement projects, and lead small teams to deliver them end to end.
• As a relatively small team, work across a wide range of channels and both strategic and tactical tasks, contributing wherever needed.
• In a smaller company, work with people from any team across the business, delivering through others and supporting other projects to meet business goals.

Compliance

Compliance is essential in Financial Services marketing, including annual training, CPD and approvals for all external and customer‑facing initiatives. Work closely with compliance to ensure any new activity is fully compliant and adheres to Consumer Duty and relevant regulations.

Requirements

We would love to hear from people with the following skills and experience:

Essential

• An excellent communicator with strong stakeholder management skills.
• Proven experience of working with commercially significant partners to drive sales performance.
• Proven experience of growing sales via partnerships including finding and onboarding new partnerships/affiliates.
• Comfortable with delivering against challenging targets and able to adapt quickly to changing marketing conditions.
• Proven experience of planning, implementing, reporting back on sales-driving initiatives in digital marketing.
• Experience in running email marketing campaigns, ideally in a commercial environment.
• Must be able to set the strategy for delegated channels (Partnerships & Affiliates, Email), working closely with the Head of Marketing.
• Proven experience of pulling together reporting on key KPIs, ability to communicate results to stakeholders at different levels.
• Highly organised, able to juggle a busy workload & prioritise accordingly to deliver against commercial objectives.
• Takes personal responsibility to ensure all activity is fully compliant and approved by all relevant parties.

Advantages

• Experience of working with Price Comparison Websites, particularly in home or motor insurance.
• Experience of using Salesforce Marketing Cloud.
• Working knowledge of SQL, or a desire to learn.
• CIM qualification.

Benefits

We think we have a fantastic company culture and offer a range of benefits, including:

• A genuinely flexible approach to work and location.
• Opportunities for professional growth through training and development.
• 50% and 15% discounts for friends and family on Home insurance.
• In-house wellbeing programme with seminars and workshops.
• Home working starter kit and equipment allowance.
• Charitable giving scheme.
• The opportunity to work alongside brilliant people.

Additional standard benefits include: 25 days’ holiday (plus...