Housekeeper / Family Assistant - Full-Time - Windsor, Berkshire

Job Description for Housekeeper / Family Assistant - Full-Time - Windsor, Berkshire

Position: Permanent, Full-Time, Live-Out
Job Ref: DB1083
Job Title: Housekeeper / Family Assistant
Location: Windsor, Berkshire
Children: Two young adults living at home, with a third young adult visiting at weekends and holidays.

Pets: One friendly Bichon Frise dog
Salary: £55,000 gross per annum
Hours Required: Monday to Friday, 8.30 am to 6.00 pm
Start Date: As soon as possible
Driver: Essential, with own car

Overview

We are looking for an exceptional, experienced Housekeeper/Family Assistant to join a private family living in their large 6-bed/7-bath home in Windsor, Berkshire.

This is a varied and rewarding position for someone who takes genuine pride in maintaining a beautifully presented and well-organised home, enjoys taking responsibility and can confidently manage their day-to-day duties without constant direction.

The position is primarily housekeeping-focused, with additional household PA responsibilities and some companionship and practical support for a young adult family member with special educational needs (SEN).

Approximately 80% of the role will involve housekeeping and household administration, with the remaining 20% dedicated to family support, although this may vary from week to week.

The family is looking for someone who is exceptionally organised, proactive and reliable, with excellent housekeeping standards and a natural ability to anticipate what needs doing.

Just as importantly, they would love to find someone warm, positive and personable who enjoys being part of a family environment while remaining discreet and respectful of personal boundaries.

Key Responsibilities

Housekeeping and Household Organisation

• Maintaining the property to an exceptionally high standard of cleanliness and presentation.
• Undertaking all general and detailed housekeeping duties throughout the home.
• Managing laundry, ironing, bed linen and wardrobe care.
• Changing beds and ensuring bedrooms and bathrooms are beautifully maintained.
• Organising cupboards, wardrobes, storage areas and household supplies.
• Maintaining excellent standards of hygiene and cleanliness, including the appropriate and safe use of household cleaning products.
• Managing grocery deliveries, unpacking shopping and keeping household supplies organised.
• Managing household waste, including putting bins out, bringing them in and keeping them clean.
• Taking ownership of the general upkeep and organisation of the home, identifying and completing tasks independently.

Household PA and Family Assistance

• Coordinating appointments and visits from household contractors and service providers.
• Liaising with tradespeople, providing instructions and overseeing work carried out at the property.
• Organising maintenance, repairs and household services.
• Undertaking local errands, shopping, postal services, dry cleaning and retail returns.
• Collecting prescriptions and assisting with other practical family requirements.
• Assisting with telephone calls, bookings, gift wrapping and general household administration.
• Helping to ensure the property remains secure and well managed, including when family members are away.
• Taking a proactive approach to the smooth running of the household.

Family Support and Companionship

• Providing companionship and practical support to a young adult family member with SEN.
• Engaging in enjoyable activities such as board games, crafts, painting, Lego and conversation.
• Providing transport to and from educational provision and activities as required.
• Offering patient, positive and engaging support, helping to create a comfortable and enjoyable environment.

Previous experience supporting someone with SEN would be a significant advantage. However, the family is also interested in candidates with the right personality, patience and genuine enthusiasm for supporting others.

Pet Care

• Feeding and walking the family's friendly Bichon Frise.
• Assisting with grooming, washing and general pet care.
• Taking the dog to grooming and veterinary appointments when required.
• Helping with established rehabilitation exercises following recent surgery, with appropriate guidance.

Requirements

• Proven experience working as a private housekeeper, ideally with additional household management or PA responsibilities.
• Exceptional housekeeping skills and meticulous attention to detail.
• Excellent organisational skills and the ability to manage a busy household independently.
• A naturally proactive approach, taking initiative and anticipating what needs doing.
• A high level of reliability, discretion, honesty and personal responsibility.
• A warm, genuine, positive and engaging personality.
• Confident and professional communication skills, with clear, fluent spoken English.
• A confident and experienced driver, with a full driving licence, a minimum of five years' driving experience and no penalty points.
• Own car essential, with willingness to undertake driving duties and travel as required.
• Comfortable with dogs and happy to take responsibility for daily pet care.
• A non-smoker.
• First Aid certification required or happy to obtain.
• An understanding of the importance of maintaining a safe environment for individuals with severe food allergies.

Important:

The household has severe food allergies that can cause anaphylaxis. Strict allergen safety and hygiene precautions must be followed at all times, including restrictions on bringing certain foods into the home. These requirements will be discussed in detail during the recruitment process.

The family is particularly keen to find someone who is energetic, adaptable and naturally organised, with a positive, can-do attitude and a genuine desire to make a difference.

The successful candidate will be comfortable working independently, taking ownership of their responsibilities and building a warm but professional relationship with the family.

Benefits

• Salary of £55,000 gross per annum.
• Permanent, full-time position.
• Consistent Monday to Friday working pattern.
• On-site parking.
• A varied and interesting role combining housekeeping, household organisation and family assistance.
• Opportunity to become a valued and trusted member of a private household.
• Long‑term position with a family looking to establish a positive and lasting working relationship.

About HomeOrganisers

HomeOrganisers is an established domestic staffing agency specialising in placing experienced household professionals with private families.

We take the time to understand both our clients and candidates, helping to ensure the right match for successful, long‑term placements.