Rough Sleeping Outreach and Assessment Team Leader in Twickenham
Rough Sleeping Outreach and Assessment Team Leader

Rough Sleeping Outreach and Assessment Team Leader in Twickenham

Twickenham Full-Time 33000 - 43000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team providing vital support to those experiencing homelessness.
  • Company: Join SPEAR, a charity dedicated to ending homelessness in South West London.
  • Benefits: Generous holiday, wellbeing support, career development, and family-friendly policies.
  • Why this job: Make a real difference in people's lives while developing your leadership skills.
  • Qualifications: Experience in outreach or support services and strong leadership abilities.
  • Other info: Be part of a passionate team committed to building stronger communities.

The predicted salary is between 33000 - 43000 ÂŁ per year.

At SPEAR, we’re proud to work in partnership with the London Boroughs of Richmond and Wandsworth to deliver a pioneering service that tackles rough sleeping and street homelessness. As a Rough Sleeping Outreach and Assessment Team Leader, you will play a central role in both our Street Outreach Service and the Council’s Assessment Hub, providing trauma-informed, person-centred support to people experiencing homelessness.

This is a leadership role with strong operational responsibilities, where you will guide and develop a team delivering outreach and assessment services to those sleeping rough. You will provide day-to-day supervision, ensure safe and effective rota cover, oversee high-quality assessments, and support planning and partnership working. By modelling a trauma-informed, person-centred approach, you will help your team build trust, connect people with the right services and long-term accommodation, and reduce the risk of homelessness recurring.

You’ll be part of a welcoming, values-driven charity committed to ending homelessness and supporting staff wellbeing. Benefits include:

  • Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.
  • Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice.
  • Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).
  • Cycle to Work – Save on a new bike and accessories through salary sacrifice.
  • Season ticket loan – Interest‑free loan for annual travel passes.
  • Moving house day – Extra day’s leave when you move home.
  • Financial security – Life assurance (4x salary) and interest‑free emergency staff loan.
  • Family‑friendly policies – Enhanced maternity and adoption pay, plus flexible working options.
  • Career development – Ongoing training, learning, and progression opportunities.
  • Blue Light Card – Discounts across a wide range of shops, restaurants, and services.

We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non‑recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person‑centred, trauma informed approach, building trust and supporting people to achieve long‑term stability and independence.

We are also committed to supporting our staff. At SPEAR, you’ll be part of a passionate, skilled, and diverse team, with opportunities for training, progression, and well‑being support. Together, we are building stronger communities where everyone has a place to call home.

At SPEAR, we welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.

Rough Sleeping Outreach and Assessment Team Leader in Twickenham employer: Homeless Link

SPEAR is an exceptional employer dedicated to ending homelessness in South West London, offering a supportive and values-driven work environment. Employees benefit from generous holiday allowances, comprehensive wellbeing support, and opportunities for professional development, all while making a meaningful impact in the community. With a focus on trauma-informed care and a commitment to staff wellbeing, SPEAR fosters a culture of trust and collaboration, making it an ideal place for those passionate about social change.
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Contact Detail:

Homeless Link Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Rough Sleeping Outreach and Assessment Team Leader in Twickenham

✨Tip Number 1

Network like a pro! Reach out to people in the sector, attend events, and connect with professionals on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Prepare for interviews by practising common questions and scenarios related to outreach and assessment. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.

✨Tip Number 3

Show your passion for the cause! When you get the chance to speak with potential employers, let them know why ending homelessness matters to you. We believe that genuine enthusiasm can set you apart from other candidates.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are excited about joining our mission at SPEAR.

We think you need these skills to ace Rough Sleeping Outreach and Assessment Team Leader in Twickenham

Leadership Skills
Operational Management
Trauma-Informed Care
Person-Centred Approach
Team Development
Supervisory Skills
Assessment Skills
Partnership Working
Communication Skills
Trust Building
Crisis Intervention
Problem-Solving Skills
Empathy
Flexibility

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for tackling homelessness shine through. We want to see how much you care about making a difference in people's lives and how that aligns with our mission at SPEAR.

Tailor Your Experience: Make sure to highlight your relevant experience in outreach and assessment roles. We’re looking for someone who can lead a team effectively, so share specific examples of your leadership skills and trauma-informed approaches.

Be Person-Centred: Remember to emphasise your person-centred approach in your application. We value candidates who understand the importance of building trust and connecting individuals with the right services, so share any experiences that showcase this.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team at SPEAR.

How to prepare for a job interview at Homeless Link

✨Know Your Stuff

Familiarise yourself with SPEAR's mission and values. Understand their approach to tackling homelessness, especially the trauma-informed, person-centred support they provide. This will help you align your answers with their ethos during the interview.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Highlight your experience in providing supervision, ensuring effective rota cover, and delivering high-quality assessments. Be ready to discuss how you can model a supportive environment for your team.

✨Demonstrate Empathy and Understanding

Since this role involves working closely with vulnerable individuals, be prepared to discuss how you build trust and connect people with the right services. Share any relevant experiences that showcase your ability to provide compassionate support.

✨Ask Thoughtful Questions

Prepare insightful questions about the role and the organisation. Inquire about their current challenges in outreach and assessment, or ask how they measure success in their initiatives. This shows your genuine interest and helps you gauge if it's the right fit for you.

Rough Sleeping Outreach and Assessment Team Leader in Twickenham
Homeless Link
Location: Twickenham
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  • Rough Sleeping Outreach and Assessment Team Leader in Twickenham

    Twickenham
    Full-Time
    33000 - 43000 ÂŁ / year (est.)
  • H

    Homeless Link

    50-100
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