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- Tasks: Support individuals facing homelessness and mental health challenges in a caring environment.
- Company: Join YMCA Together, a compassionate community dedicated to empowering vulnerable individuals.
- Benefits: Enjoy personal fulfilment, professional growth, and a supportive team culture.
- Why this job: Make a real difference in people's lives while developing your skills in a meaningful role.
- Qualifications: Experience in charity work or homelessness support is preferred; empathy and communication skills are essential.
- Other info: Open to all applicants, regardless of background; training provided for personal development.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Trainee Support Worker
Location: Alt Bank House
Salary: ÂŁ25,290.72
Hours: 37.5 hours per week – early and late shifts, 5 days a week, 5 week rota, will include 2 weekends out of 5
Job Type: Permanent/Fixed Term
Shortlisting: 15th September
Interview: 29th September
Why this role would be great for you
As a Trainee Support Worker at YMCA Together you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing homelessness and may have addiction issues / mental ill health and other issues. Your role as a Support Worker will be to create a safe environment that empowers residents to make positive changes in their lives.
What your week may look like
- Welcoming new residents in line with the service’s policies and procedures, carry out risk assessments and support people to continue in their journey towards independence
- Ensuring the basic needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance
- Responsible for promoting and safeguarding the welfare of adults/children/young people who are at risk
- Advocate for social inclusion of the people you support ensuring they are able to access health and financial support
- Ensuring Housing Benefit and Services Charges are collected and managed effectively
- Developing and reviewing written support plans with the your residents that reflect their own needs, changes and hopes for the future
- Work alongside the people in our services to address their physical and mental health issues, including liaison with primary and secondary health teams
- Carrying out the immediate support needs of residents as appropriate, providing crisis intervention where necessary and working with services
- Ensuring all health and safety and maintenance issues are raised in a timely manner
- Participating in team meetings, supervisions and reflective practice encouraging open, honest and transparent feedback where continuous improvement is encouraged.
- Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do
- Promoting a supportive and inclusive culture within the service, valuing people and their diversity.
What can we offer you
Working with YMCA Together comes will a whole host of benefits. We hope that people will find personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development.
For a full list of benefits see here:Careers Page | YMCA Together
The skills we are looking for
- EXPERIENCE– Ideally you will have a background of working within a charity, community project and may have previous involvement in the homelessness sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse and Mental Health within a 24 hour residential support service
- KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace
- COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside ensuring confidentiality at all times
- EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
- COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
- ORGANISATION – Strong time management and the ability to manage to prioritise tasks
- COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.
What is a nice to have
- NVQ/L2 in Health and Social Care or equivalent
- Experience of working within a psychologically informed working environment
- Knowledge of housing management and IT databases
- Awareness of benefits and how they work including Universal Credit and other welfare systems
Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation
If you would like to apply for this role please click hereAPPLY NOW
To download a copy of our application form, please clickhere
If you would like to apply not directly through the website, please email your completed application form torecruitment@ymcatogether.org.uk
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Trainee Support Practitioner employer: Homeless Link
Contact Detail:
Homeless Link Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Support Practitioner
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals experiencing homelessness and mental health issues. Understanding these topics will help you connect better during interviews and demonstrate your genuine empathy and commitment to the role.
✨Tip Number 2
Network with professionals in the sector, such as current or former support workers. They can provide valuable insights into the role and may even offer tips on how to stand out during the interview process.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you've demonstrated empathy, problem-solving, and effective communication, as these are key skills for a Trainee Support Practitioner.
✨Tip Number 4
Research YMCA Together's values and mission. Being able to articulate how your personal values align with theirs will show your commitment to their cause and make a strong impression during the interview.
We think you need these skills to ace Trainee Support Practitioner
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Trainee Support Worker. Familiarise yourself with the job description and think about how your experiences align with the role.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in charity work or support roles. Emphasise skills such as empathy, communication, and organisation that are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting individuals facing homelessness and mental health challenges. Use specific examples from your past experiences to demonstrate your commitment and suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Homeless Link
✨Show Your Empathy
As a Trainee Support Practitioner, empathy is key. Be prepared to share examples of how you've supported others in challenging situations, demonstrating your ability to connect with people on a personal level.
✨Understand the Role
Familiarise yourself with the responsibilities outlined in the job description. Be ready to discuss how your skills and experiences align with the tasks, such as risk assessments and crisis intervention.
✨Demonstrate Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and respectfully, and be prepared to discuss how you would handle sensitive conversations with residents.
✨Highlight Your Flexibility
The role requires adaptability to changing needs. Share instances where you've successfully adjusted your approach in response to unexpected challenges or feedback, showcasing your commitment to continuous improvement.
