Job title: Senior support worker
Reporting to: Service manager
Salary: £29,696 to £36,576
Location: Swindon
We are looking for a senior support worker to join Threshold and be part of our dedicated supported housing team and help us with or mission to end homelessness by supporting people towards independence.
About the role
The Senior Support Worker will play a supervisory role in supporting Threshold’s supported housing team to deliver an effective, high-quality, person-centred support service, acting as the first point of contact in the team for decisions or queries as well as managing an individual caseload of service users.
This role does not include line management but will provide day‑to‑day guidance and oversight of the team’s work to support service users with a background of homelessness, promote engagement, develop positive relationships and empower independence. Our service users have a range of needs including entrenched drug and/or alcohol issues, mental health issues and a range of offending backgrounds.
More information on this exciting role including the key responsibilities and the skills, knowledge and experience required to be successful can be found within the job description.
Job description
Senior support worker job description
About Threshold
We are a Swindon charity that has been providing accommodation, support and advocacy for individuals experiencing homelessness for more than 50 years.
As well as a competitive salary, Threshold offers employees a wide range of benefits including:
- 25 days Annual Leave, increasing to 30 days with service
- Competitive Pension, Threshold will match up to 5%
- Life Assurance Cover, currently set at 5 x annual salary
- A Health Plan, that includes money towards medical, dental and optical costs and access to an employee assistance programme
- Cycle to work scheme, where you can save 25-39% on the cost of a bike and accessories
- Charity worker discounts, Threshold is a member of charityworkerdiscounts.com and you will be eligible for discounts and deals
- Professional Development, Threshold invests in staff professional development
The closing date for applications is Sunday 16th August 2026.
This post is subject to an Enhanced DBS check and a right to work in the UK.
Logo for Senior Support Worker in Swindon employer: Homeless Link
YMCA DownsLink Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the vibrant city of Brighton & Hove. With a strong emphasis on employee growth, we offer ongoing professional development opportunities and a culture that values diversity and collaboration, making it a rewarding place for those passionate about making a difference in the lives of young people.
