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- Tasks: Support residents recently released from prison to reintegrate into the community.
- Company: Join a not-for-profit organisation dedicated to transforming lives and empowering change.
- Benefits: 25 days annual leave, pension contributions, mental health support, and training opportunities.
- Why this job: Make a real difference in people's lives while working in a dynamic and supportive environment.
- Qualifications: Passion for helping others, experience with complex backgrounds, and strong communication skills.
- Other info: Flexible shifts, ongoing training, and a chance to build a rewarding career.
The predicted salary is between 21600 - 32400 £ per year.
Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00 - 21:30 which includes 12.5 hour shifts with 1 hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.
Application closes: 9 January 2026
About the Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team work closely with one another and support achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same.
Some Key Responsibilities Include:
- Ensuring the safety and wellbeing of residents and participants at all times
- Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
- Be a valued and reliable member of the team, completing handovers for night colleagues for a service
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
- Focusing on empowering our residents to take control over their lives and meet their personal goals
About You
We’re looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We’re looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others.
We also look for:
- Ability to manage own caseload and determine priorities with time management.
- Able to use own initiative
- Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
- Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. As a note, Interviews are scheduled for week commencing 2nd week of January.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.
If you have any questions regarding this, please contact us on the details below. For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Support Coach employer: Homeless Link
Contact Detail:
Homeless Link Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coach
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Social Interest Group. Understand their mission and values, especially around empowerment and inclusivity. This will help you connect your experiences to what they care about.
✨Tip Number 2
Practice makes perfect! Think about the key responsibilities mentioned in the job description and prepare examples from your past experiences that showcase your skills. Role-play with a friend or even in front of a mirror to boost your confidence.
✨Tip Number 3
Be yourself! The role is all about building trust and rapport with residents, so let your personality shine through during the interview. Show them your passion for making a difference and how you can relate to people from diverse backgrounds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen early. Plus, it shows you’re proactive and genuinely interested in the role. Don’t wait until the last minute; get your application in as soon as possible!
We think you need these skills to ace Support Coach
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience and skills that match the Support Coach role. We want to see how you can bring your unique flair to our team!
Show Your Passion: Let your enthusiasm for helping others shine through in your application. We’re all about making a difference, so share any relevant experiences that showcase your commitment to supporting individuals in challenging situations.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick grasp of what you bring to the table!
Apply Early!: Don’t wait until the last minute! We’re reviewing applications on an ongoing basis, so the sooner you apply through our website, the better your chances of being considered early in the process.
How to prepare for a job interview at Homeless Link
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Support Coach. Familiarise yourself with the key tasks mentioned in the job description, such as creating tailored support plans and engaging with residents. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Experience
Be ready to discuss your past experiences working with individuals from complex backgrounds, especially in criminal justice settings. Prepare specific examples that highlight your ability to build trust and rapport, manage caseloads, and handle challenging behaviours. This will show that you’re not just a good fit, but the right fit for the team.
✨Emphasise Flexibility and Resilience
Given the nature of the role, it’s crucial to convey your flexibility and resilience during the interview. Share instances where you’ve adapted to changing situations or overcome challenges. This will reassure the interviewers that you can thrive in a fast-paced environment and handle the unpredictability of the job.
✨Align with Their Values
The organisation values ambition, empowerment, inclusivity, and transparency. Make sure to express how your personal values align with theirs. Share stories that reflect these values in action, whether through your work or personal life, to show that you’re not just looking for a job, but a mission you believe in.
