At a Glance
- Tasks: Support vulnerable individuals with housing advocacy and tenancy solutions in a caring environment.
- Company: Join The Passage, a Vincentian organisation dedicated to helping those in need.
- Benefits: Gain valuable experience, training opportunities, and contribute to meaningful change.
- Other info: Be part of a diverse team committed to inclusivity and empowerment.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive team.
- Qualifications: Experience in housing advocacy and a passion for helping others is essential.
The predicted salary is between 30000 - 40000 € per year.
About the role
Working in a psychologically informed way, providing housing advocacy, accommodation and tenancy support solutions for clients based in temporary accommodation in Penn House. To ensure that individuals are linked in with specialist services for their drug, alcohol support needs and their physical and mental health. To work closely with teams across the borough of Westminster and within The Passage as appropriate.
Main duties
- Carry out in-depth assessment of individuals’ housing and support needs and risk levels. Based on these assessments, and input from other teams, provide housing advice, risk assessments, accommodation referrals and resettlement support to people who are temporarily housed at this project.
- Use knowledge of tenancy rights and responsibilities, support services, the benefits system, training & employment options and independent living skills to support residents in all aspects of resettlement, providing tenancy sustainment solutions that empower them to take control of their lives.
- Maintain positive and effective working relationships with teams within the local authority and other accommodation providers, including private rented landlords, to ensure a seamless service is provided to the people we support.
- Be responsible for developing and implementing a range of group activities including resident forums, life skills education and pre-tenancy workshops.
- Use skills in key working with individuals with both mental health and substance issues to provide support through the appropriate pathways, or to support clients on their journey until they become ready to access relevant services.
- Keep well informed of changes and developments to relevant housing legislation and benefit systems to provide clients with accurate and appropriate advice.
- Working in a psychologically informed way, agree a support plan with every person we are working with and ensure this is regularly reviewed and monitored.
- Engage with other teams within The Passage and externally to ensure that a holistic support service is delivered to all individuals we support.
- Engage in multi-disciplinary team meetings to review cases and to update support plans.
- Undertake health and safety checks of the building and report issues to the landlord and the Project Manager.
- Be responsible for recording resident information on the Passage Inform Database in accordance with GDPR regulations.
General responsibilities
- In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.
- To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.
- To participate in regular supervision and help in identifying your own job-related development and training needs.
- To ensure that all The Passage policies and procedures are being adhered to.
- Keep and maintain accurate casework records on the Passage Inform database working within relevant legislation and Passage policies and procedures.
- To contribute to the effective implementation of The Passage’s Diversity and Equality Policy as it affects both The Passage and its work with vulnerable adults.
- To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage.
- Undertake any other duties that may be required which are commensurate with the role.
Desired Experience
- Experience of housing advocacy work on behalf of homeless and vulnerably housed individuals.
- Experience of working collaboratively with voluntary, statutory and private sector agencies.
- Experience of working with individuals with complex and challenging health issues.
- Experience of assessing resident needs and delivering psychologically informed interventions to ensure resident needs are identified and met.
- Experience of working within a team to achieve strong and effective relationships with others to achieve organisational aims and objectives.
- Experience of developing and delivering group work for individuals.
Above all we are looking for inspiring and committed individuals who have a genuine desire to support people, and to help them to rebuild their lives.
Desired Knowledge
- An awareness of the issues that face street homeless and vulnerable people.
- A working knowledge of the main housing legislation, homelessness reduction act, and housing options (including the private rented sector) relating to homeless and vulnerably housed people.
- Knowledge and understanding the issues facing people through the resettlement and tenancy sustainment process.
- Knowledge of the skills and attitudes needed to support people within a psychologically informed framework.
- In depth knowledge of the benefits system.
As a Vincentian organisation, The Passage strives to be inclusive; encompassing a diverse and rich culture from within our members, clients, volunteers and staff. This approach is reflected in our core values and it is important that all staff have respect for this.
Application Closing Date: 10 June 2026
Specialist Project Worker – Penn House employer: Homeless Link
The Passage is an exceptional employer, dedicated to fostering a supportive and inclusive work environment for its staff. Located in the heart of Westminster, employees benefit from a collaborative culture that prioritises professional development and offers opportunities for growth through training and multi-disciplinary teamwork. With a focus on empowering vulnerable individuals, staff are encouraged to engage in meaningful work that makes a real difference in the community, all while being supported by a team that values diversity and respect.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Project Worker – Penn House
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how they align with your own. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experiences and skills effectively when it counts.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Specialist Project Worker – Penn House
Some tips for your application 🫡
Know the Role Inside Out:Before you start writing, make sure you really understand what the Specialist Project Worker role is all about. Dive into the job description and highlight key responsibilities and skills. This will help you tailor your application to show how you fit the bill.
Showcase Your Experience:When you're crafting your supporting statement, don’t hold back! Address the criteria E1 to E6 and K1 to K5 directly. Use real examples from your past work to demonstrate your experience in housing advocacy and working with vulnerable individuals. We want to see how you've made a difference!
Be Authentic:Let your personality shine through in your application. We’re looking for inspiring and committed individuals, so share your genuine passion for helping others. A personal touch can make your application stand out from the crowd!
Apply Through Our Website:Once you’ve polished your application, make sure to submit it through our website. It’s the best way to ensure it gets to us directly. Plus, you’ll find all the info you need about the role and our values right there!
How to prepare for a job interview at Homeless Link
✨Know Your Stuff
Make sure you brush up on your knowledge of housing legislation and the benefits system. Being able to discuss these topics confidently will show that you're well-prepared and understand the complexities of the role.
✨Show Your Empathy
This role is all about supporting vulnerable individuals. Be ready to share examples from your past experiences where you've demonstrated empathy and understanding, especially when working with people facing complex challenges.
✨Collaborate Like a Pro
Since you'll be working closely with various teams, highlight your experience in collaborative environments. Share specific instances where teamwork led to successful outcomes, showcasing your ability to build strong relationships.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like assessing a resident's needs or developing group activities. Think through potential scenarios beforehand and prepare structured responses that demonstrate your problem-solving skills.
