At a Glance
- Tasks: Lead a passionate team to support individuals experiencing homelessness in London.
- Company: Join The Connection at St Martin’s, dedicated to ending rough sleeping in the city.
- Benefits: Enjoy 30 days holiday, training budgets, hybrid working, and enhanced family-friendly policies.
- Other info: Inclusive workplace welcoming diverse applicants, especially those with lived experience of homelessness.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in managing teams and knowledge of housing and health services.
The predicted salary is between 44181 - 44181 € per year.
About The Connection at St Martin’s
We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets. London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector. We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.
About the Role
The Street Engagement Team is an innovative service that works across the West End/Westminster. The team offers an outreach response to people experiencing homelessness and also leads on several other CSTM projects that cover accommodation and health inclusion service offers. You will be managing and leading a multi-disciplinary team who provides a blend of both long-term and short-term support to people experiencing multiple levels of disadvantages and interconnecting needs. Modelling a psychologically informed approach, you will manage a team who develops and builds relationships so that every person gets the support they need to move them away from their experiences of homelessness. Through a compassionate and adaptive leadership and management style, you will enable creativity, and professional curiosity, strengthen resilience, and team well-being to be able to meet the different needs and aspirations of the people we support. With a working knowledge of housing options, health inclusion approaches and social care entitlements, you will be both strength-based and solution focused, maximising and developing partnerships internally and externally to enhance service provision. You will be committed to embedding coproduction, so that service provision continues to improve and evolve. You will be organised, analytical and reflective with an ability to balance competing priorities.
Our Benefits
- 30 days holiday plus bank holidays
- Generous training budget, plus an annual personal training budget
- Enhanced Sick Pay Policy
- Enhanced family friendly policies
- Day off for moving house
- Hybrid working (depending on role requirements)
- Pension – 5% Employer, 3% Employee
- Cycle to Work Scheme
- Season Ticket Loan
- Employee Assistance Programme
- Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)
Service Manager (Street Engagement Team) employer: Homeless Link
The Connection at St Martin’s is an exceptional employer dedicated to making a meaningful impact in the lives of those experiencing homelessness in London. With a strong commitment to diversity and inclusion, we offer a supportive work culture that values every team member's contributions and lived experiences. Our generous benefits package, including 30 days of holiday, a robust training budget, and flexible working arrangements, ensures that our employees thrive both personally and professionally while working towards a common goal of ending rough sleeping in the city.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager (Street Engagement Team)
✨Tip Number 1
Get to know the organisation! Research The Connection at St Martin’s and understand their mission. This will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the team culture and what it takes to succeed in the role.
✨Tip Number 3
Prepare for behavioural questions! Think of examples from your past experiences that demonstrate your leadership style and how you've supported others, especially in challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission to help those experiencing homelessness.
We think you need these skills to ace Service Manager (Street Engagement Team)
Some tips for your application 🫡
Be Authentic:When you're writing your application, let your true self shine through. We want to see your personality and passion for helping others, especially those experiencing homelessness. Share your experiences and motivations that align with our mission.
Tailor Your Application:Make sure to customise your application to reflect the specific role of Service Manager in the Street Engagement Team. Highlight your relevant skills and experiences that demonstrate your ability to lead a multi-disciplinary team and support individuals facing challenges.
Showcase Your Knowledge:We love candidates who understand the complexities of homelessness and the importance of a psychologically informed approach. Use your application to showcase your knowledge of housing options, health inclusion, and social care entitlements.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Homeless Link
✨Know Your Stuff
Make sure you understand the role of a Service Manager within the Street Engagement Team. Familiarise yourself with the challenges faced by people experiencing homelessness and the innovative approaches used by the Connection at St Martin’s. This will show your genuine interest and commitment to the cause.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach, especially how you model a psychologically informed environment. Think of examples where you've led a team through challenges, focusing on compassion and adaptability. This is key for the role, so be ready to share specific stories.
✨Emphasise Collaboration
Highlight your experience in building partnerships, both internally and externally. Discuss how you've worked with various stakeholders to enhance service provision. The interviewers will want to see that you can foster relationships that lead to effective support for those in need.
✨Be Reflective and Organised
Demonstrate your analytical skills and ability to balance competing priorities. Prepare to talk about how you manage your time and resources effectively, perhaps by sharing a situation where you had to juggle multiple responsibilities while ensuring quality support for clients.
