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- Tasks: Provide overnight support and ensure safety for residents in supported housing.
- Company: Join Julian House, a charity transforming lives of vulnerable individuals in Bath.
- Benefits: Enjoy 27 days annual leave, discounts, and a competitive pension scheme.
- Why this job: Make a real impact while developing your career in a supportive environment.
- Qualifications: Experience preferred but not required; full training provided.
- Other info: Flexible working with opportunities for personal growth and inclusion.
The predicted salary is between 19728 - 22000 £ per year.
Join our Supported Housing team in Bath as a Residential Night Concierge!
We’re looking for a friendly and reliable person to provide overnight support, ensuring a safe and secure environment for our residents.
Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for!
Job Role: Residential Night Concierge (Supported Housing)
Salary: £19,728 per year
Hours: 4 on 4 off, 7 PM – 3 AM
Contract type: Permanent
Location: Bath
Additional information:
· This role involves weekend and bank holiday working, working on a 4 on 4 of basis
· Please note that the shifts and hours are waking nightshifts that require individuals to be aware and alert throughout the duration
The Role:
As a Residential Night Concierge, you\’ll be the overnight and weekend on-site presence at Julian House\’s supported accommodations. Working independently, you\’ll ensure the safety and security of both the building and its residents while fostering positive relationships with neighbours and the community.
Responsibilities include:
· Maintaining the safety and security of the buildings and the facilities through routine property checks
· Be the first point of contact for the ‘on-call’ support worker
· Maintain a full and accurate log of events during the shift
· Actively ensure the security of the building, monitoring CCTV and patrolling at regular intervals through the evening and night
· In the absence of cleaning staff, carry out any cleaning duties of common areas
Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities
Qualifications / Requirements:
· Experience in a similar overnight role is preferred but not required as full training and induction will be given
There are many great reasons to join our team!
· Great opportunities for career development and free monthly training sessions from experienced facilitators
· Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
· 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment (pro-rata for part time staff)
· 30% staff discount at Julian House charity shops
· 20% staff discount at Julian House bike workshops
· For all the fantastic and valuable work you\’ll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands
· A generous and competitive pension scheme
· Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
· A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
· 6 weekly Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
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Residential Night Concierge (Supported Housing) employer: Homeless Link
Contact Detail:
Homeless Link Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Residential Night Concierge (Supported Housing)
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Residential Night Concierge. Understanding the importance of safety and security in supported housing will help you demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Highlight any relevant experience you have, even if it's not directly related. Skills from customer service or community work can be very appealing, as they show your ability to interact positively with residents and neighbours.
✨Tip Number 3
Research Julian House and its mission. Being able to speak about their values and how they align with your own will show your genuine interest in the organisation and the role.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your enthusiasm for the position and helps you understand more about the team dynamics and expectations, which is crucial for a role that involves working independently at night.
We think you need these skills to ace Residential Night Concierge (Supported Housing)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Residential Night Concierge position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Personal Statement: Write a personal statement that reflects your passion for supporting vulnerable individuals. Share any relevant experiences or motivations that make you a suitable candidate for this role.
Highlight Relevant Experience: If you have experience in similar overnight roles or in supportive environments, be sure to emphasise this in your CV. Use specific examples to demonstrate your reliability and ability to maintain safety and security.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism.
How to prepare for a job interview at Homeless Link
✨Show Your Commitment to Community Support
As a Residential Night Concierge, your role is crucial in providing support to vulnerable individuals. Be prepared to discuss your passion for community service and how you can contribute to the mission of Julian House.
✨Demonstrate Reliability and Responsibility
This position requires someone who can be trusted to maintain safety and security during night shifts. Share examples from your past experiences that highlight your reliability and ability to handle responsibilities independently.
✨Prepare for Situational Questions
Expect questions about how you would handle specific scenarios, such as dealing with emergencies or conflicts. Think through potential situations you might face and articulate your problem-solving approach clearly.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the team culture, training opportunities, and the support provided to staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.