Relief Bank Support Coach

Relief Bank Support Coach

Full-Time 30000 - 40000 € / year (est.) No home office possible
Homeless Link

At a Glance

  • Tasks: Support residents in their rehabilitation journey and help them reintegrate into the community.
  • Company: Join a not-for-profit organisation dedicated to transforming lives and creating safer communities.
  • Benefits: Earn £14.80 per hour plus annual leave, with flexible shifts available.
  • Other info: Dynamic role with opportunities for personal growth and community impact.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Passion for helping others, resilience, and experience with diverse backgrounds preferred.

The predicted salary is between 30000 - 40000 € per year.

Location: Havering, Close to Harold Wood Elizabeth Line station. Please note that this service does not have step free access.

Salary: £14.80 per hour plus 12.07% annual leave accrual

Shift Pattern: Monday to Sunday; 12.5 hour shifts either day or night flexible to service requirements.

About the Role

We're have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the day shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. You will support them in engaging with activities, the community, and provide useful tools and resources for better life skills management. The service holds a strong focus on public protection and effective risk management.

Key Responsibilities include:

  • Ensuring the safety and wellbeing of residents and participants at all times
  • Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities
  • Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
  • Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
  • Focusing on empowering our residents to take control over their lives and meet their personal goals

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be able to work in a fast paced environment, be proactive, and have resilience to challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others.

We also look for:

  • Ability to manage own caseload and determine priorities with time management.
  • Able to use own initiative
  • Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector.
  • IT Proficiency, ability to learn new software programs, basic Microsoft experience
  • Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health
  • Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
  • Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change.

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Relief Bank Support Coach employer: Homeless Link

At Social Interest Group, we pride ourselves on being an exceptional employer dedicated to transforming lives through empowering change. Our supportive work culture fosters inclusivity and personal growth, providing employees with opportunities to develop their skills while making a meaningful impact in the community. Located in Havering, close to Harold Wood Elizabeth Line station, we offer flexible shift patterns and a competitive salary, ensuring our team members feel valued and motivated in their vital roles.

Homeless Link

Contact Detail:

Homeless Link Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Relief Bank Support Coach

Tip Number 1

Get to know the company! Before your interview, do a bit of research on Social Interest Group. Understand their mission and values, especially around empowerment and inclusivity. This will help you connect your experiences to what they care about.

Tip Number 2

Practice makes perfect! Think about the key responsibilities in the job description and prepare examples from your past that showcase your skills. Whether it’s managing a caseload or building trust with clients, having real-life stories ready will impress the interviewers.

Tip Number 3

Be yourself! The role is all about building relationships, so let your personality shine through. Show your passion for helping others and how you can contribute to creating safer communities. Authenticity goes a long way!

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and the organisation there. Don’t wait too long; apply as soon as you can to get ahead in the process!

We think you need these skills to ace Relief Bank Support Coach

Support Planning
Engagement Skills
Relationship Building
Motivational Skills
Time Management
Resilience
Cultural Awareness

Some tips for your application 🫡

Show Your Passion:When writing your application, let your passion for helping others shine through. We want to see that you genuinely care about making a difference in the lives of our residents and have a strong desire to support their reintegration into the community.

Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We’re looking for someone who understands the challenges faced by ex-offenders and can demonstrate how they’ve successfully supported individuals in similar situations.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see how you meet the key criteria outlined in the job description.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our organisation there.

How to prepare for a job interview at Homeless Link

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities of a Relief Bank Support Coach. Familiarise yourself with the key tasks like supporting residents, creating tailored support plans, and engaging with the community. This will help you demonstrate your knowledge and passion for the role.

Showcase Your People Skills

This role is all about building trust and rapport with residents. Prepare examples from your past experiences where you've successfully engaged with individuals from diverse backgrounds or challenging situations. Highlight your ability to empower others and how you can contribute to their rehabilitation journey.

Demonstrate Resilience and Proactivity

Working in a fast-paced environment requires resilience and initiative. Think of instances where you've faced challenges and how you overcame them. Be ready to discuss how you manage your time effectively and prioritise tasks, especially when dealing with complex cases.

Align with Their Values

The organisation values ambition, empowerment, inclusivity, and transparency. Reflect on how your personal values align with theirs and be prepared to share specific examples that illustrate your commitment to these principles. This will show that you're not just a good fit for the role, but also for the company culture.