Homeless Link is seeking a Quality Assurance Manager to lead the QA function across housing and frontline services, ensuring safety, consistency and person-centred practice. The role blends strategic quality oversight with frontline service management and development work.
You will use data to drive improvements, oversee audits, and shape practice with trauma-informed approaches while supporting managers and frontline teams toward elevated resident outcomes.
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Quality & Performance Lead – Trauma‑Informed Care employer: Homeless Link
The Housing Network is an exceptional employer, dedicated to fostering a supportive and inclusive work environment where employees can thrive. With a strong focus on professional development and a mission-driven culture, you will have the opportunity to make a meaningful impact in the lives of residents facing complex needs. Located in a vibrant community, we offer competitive benefits and a collaborative atmosphere that values safeguarding and teamwork.
