Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to provide essential shower services for those in need.
- Company: Join ShowerBox, a compassionate organisation making a real difference in Central London.
- Benefits: Gain valuable experience, develop leadership skills, and make an impact in your community.
- Why this job: Be part of a mission that promotes dignity and care for vulnerable individuals.
- Qualifications: Strong communication skills and experience leading teams are essential.
- Other info: Flexible Saturday shifts with opportunities for more hours available.
The predicted salary is between 13 - 16 £ per hour.
We’re looking for a friendly, reliable and hands‑on Service Delivery Shift Leader to help coordinate and oversee the smooth running of our Central London project based in Tottenham Court Road, for two Saturdays per month, with the possibility of picking up more Saturday shifts. You’ll be responsible for taking the lead on setting up the Saturday service with another Shift Leader, managing the volunteer team, and ensuring a respectful, welcoming experience for all our guests.
Key Responsibilities:
- Lead the setup and close‑down of the shower service
- Coordinate and support volunteers on the day
- Ensure health and safety standards are upheld
- Be the main point of contact for guests and volunteers
- Record and provide service delivery data as required
- Respond to any on‑site issues with calm and care
Requirements:
- Organised and dependable, with good communication skills
- Experience leading a team of approx 20 volunteers each week
- Physically able to assist with setup (lifting, connecting gas/water/power – training provided)
- Experience of safeguarding processes and conflict management
- Alignment with ShowerBox’s values of dignity, respect, and inclusivity
- Experience supporting vulnerable adults e.g due to mental health, substance use, homelessness etc
Preferable experience:
- Full UK driving license preferred
- Certified First Aider
About ShowerBox: ShowerBox provides free mobile shower services for people experiencing homelessness and hygiene poverty – offering dignity, care, and a safe space for anyone who needs it. Our Central London project is our busiest – over 300 guests visit each Saturday and around 70‑90 guests have showers. We couldn’t do it without our amazing team of 20+ volunteers each week.
Please send your CV and cover letter demonstrating your relevant experience and suitability for the role to sarahlamptey@showerbox.org with ‘Service Delivery Shift Leader Application’ in the subject line.
Closing Date: 18th February 2026
Part-time Service Delivery Shift Leader for ShowerBox employer: Homeless Link
Contact Detail:
Homeless Link Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-time Service Delivery Shift Leader for ShowerBox
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on ShowerBox and its values. Understanding their mission will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your leadership skills! Since you'll be managing a team of volunteers, think about examples from your past where you've successfully led a group. Be ready to share these stories during your chat with them.
✨Tip Number 3
Show your passion for helping others! When you talk about your experience supporting vulnerable adults, let your enthusiasm shine through. They want to see that you care about the people you'll be serving.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you're tech-savvy and ready to jump into the role with both feet!
We think you need these skills to ace Part-time Service Delivery Shift Leader for ShowerBox
Some tips for your application 🫡
Show Your Passion: When writing your cover letter, let us see your enthusiasm for the role and our mission at ShowerBox. Share why you care about supporting vulnerable adults and how you align with our values of dignity, respect, and inclusivity.
Tailor Your CV: Make sure your CV highlights relevant experience, especially any leadership roles or volunteer work. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Follow Application Instructions: Don’t forget to send your CV and cover letter to the specified email address with the correct subject line. It shows attention to detail and helps us keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at Homeless Link
✨Know the Mission
Before your interview, take some time to understand ShowerBox's mission and values. Familiarise yourself with their commitment to dignity, respect, and inclusivity. This will not only help you align your answers but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team, especially in volunteer settings. Highlight how you managed conflicts or supported vulnerable individuals, as these are key aspects of the Service Delivery Shift Leader role.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to respond to on-site issues calmly and effectively. Be ready to discuss how you would handle unexpected challenges during service delivery, as this will showcase your ability to think on your feet.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions that reflect your interest in the role and the organisation. Inquire about the training provided for volunteers or how they measure the impact of their services. This shows you're engaged and eager to contribute.
