At a Glance
- Tasks: Provide debt and housing advice, advocate for clients, and drive systemic change.
- Company: Join Shelter, a passionate team fighting for housing justice.
- Benefits: 30 days annual leave, family-friendly policies, pension, and travel loans.
- Other info: Dynamic role with opportunities for personal growth and commitment to equality.
- Why this job: Make a real impact in people's lives and help shape a fairer housing system.
- Qualifications: Experience in debt and housing advice, strong communication skills, and IT proficiency.
The predicted salary is between 32585 - 32585 £ per year.
Salary Grade 3 - £32,585 per annum
London Weighting £5,023 per annum
Norwich Allowance £802 per annum
Contract: Fixed term until 23 April 2028
Location: London, Norwich, Sheffield or Manchester
Hours: 35 per week – Full time
Closing date: Wednesday 24th June 2026 at 11.30pm
Join Shelter as a Financial Resilience Adviser in our mission to drive systemic change and fight for housing justice. At a time when the housing emergency continues to deepen, your experience could help transform lives and challenge the systems that perpetuate injustice. Come and play a central role in our mission to defend the right to a safe, and secure home. Working with Shelter means being part of a passionate team that believes a safe home is a fundamental right. Here, your skills don’t just change lives - they shape a fairer housing system.
About The Role
Delivering advice and advocacy in a variety of community settings, you will provide casework on debt, along with housing and welfare benefits, ensuring that quality assurance and standards are met in all areas and that you keep your own knowledge up to date. Identifying systemic issues by gathering evidence and developing insight will be crucial to bringing about the change we need, as well as working with a variety of stakeholders, building relationships locally and working collaboratively to achieve shared outcomes.
About You
- You have demonstrable experience of providing debt advice and related advice on housing and welfare, in line with current legislation.
- Experience supporting people with multiple disadvantages.
- You are able to manage your caseload and meet deadlines.
- You have effective communication skills and technical skills, using IT programmes to communicate and record client data.
- Everything you do will be in line with safeguarding procedures, our anti‑racism goals and Equality and Diversity policies and practices.
- If applying for the role based in Norwich, you will also need a full driving licence and access to a vehicle for work purposes.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family‑friendly policies, pension and interest‑free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle‑to‑work scheme and an employee assistance programme.
Commitment to Equality
We are committed to combating racism within and outside Shelter.
Financial Resilience Advisers x3 in Norwich employer: Homeless Link
Shelter is an exceptional employer dedicated to driving systemic change and advocating for housing justice. With a strong commitment to employee well-being, we offer generous benefits such as 30 days of annual leave, enhanced family-friendly policies, and access to various financial support schemes. Our collaborative work culture fosters personal and professional growth, making it an ideal environment for those passionate about making a meaningful impact in the community.
