Night Support Assistant

Night Support Assistant – Mental Health Services

Location: Stepping Stones

Salary: £25 290 per annum (part time pro rata)

Hours: 19.3 per week

Job Type: Permanent/Fixed Term

Shortlisting: 16th Feb

Interview Date: 26th Feb

Responsibilities

• Assisting our Support Practitioners in welcoming new residents in line with the service’s policies and procedures.
• Offering care and support with helping clients with mobility issues to their room or shared space, supporting clients with personal care including room cleaning, washing clothes, encouraging personal hygiene care and assisting and encouraging people with grooming.
• Supporting and assisting clients with medication prompts and keeping them on a prescription.
• Ensuring the basic needs of residents are met including good quality accommodation and facilities, healthy food, advice and guidance on health and wellbeing.
• Carrying out one-to-one discussion and developing calming and soothing evening activities with residents
• Advocate for social inclusion of the people you support ensuring they can access health and financial support
• Assisting residents with housekeeping, welfare and room checks
• Written communication to our support teams on developments and updates that have happened throughout the night
• Work alongside the people in our services to address their physical and mental health issues, including engaging with primary and secondary health care providers including emergency services
• Ensuring all health and safety and maintenance issues are raised in a timely manner
• Participating in team meetings, supervisions and reflective practice encouraging open, honest and transparent feedback where continuous improvement is encouraged.
• Being flexible and responsive to the changing needs of the service, ensuring our SHREK values runs through all of the work that you do
• Promoting a supportive and inclusive culture within the service, valuing people and their diversity.

Benefits

What can we offer you

Working with YMCA Together comes with a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working with alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, YMCA together offers training to support your role and personal development. For a full list of benefits see here: Careers Page | YMCA Together

Qualifications

• EXPERIENCE – Ideally you will have a background of working within a charity, community project and/or previous involvement in the mental health sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse and Mental Health within a 24 hour residential support service
• KNOWLEDGE – A basic understanding of relevant and appropriate legislation, including mental health, welfare benefits and housing law. An understanding of health and safety requirements in the workplace
• COMMUNICATION – Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality
• EMPATHY and RESPECT – The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries
• COMMITMENT – The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed
• ORGANISATION – Strong time management and the ability to manage to prioritise tasks
• COMPUTER LITERACY – You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.

Nice to have

• NVQ/L2 in Health and Social Care or equivalent
• Experience of working within a psychologically informed working environment
• Knowledge of housing management and IT databases
• Awareness of benefits and how they work including Universal Credit and other welfare systems

Even if you don’t feel that you have all of the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.

YMCA Together is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation