Night Support Coach in London

Night Support Coach in London

London Full-Time 28800 - 28800 £ / year (est.) No working from home possible
Homeless Link

At a Glance

  • Tasks: Support residents in their rehabilitation journey and create tailored support plans.
  • Company: Join a not-for-profit organisation dedicated to transforming lives and empowering communities.
  • Benefits: Enjoy 25 days annual leave, pension contributions, and access to mental health support.
  • Other info: Flexible working patterns and opportunities for personal growth and development.
  • Why this job: Make a real difference in people's lives while working in a supportive environment.
  • Qualifications: Passion for helping others and understanding of criminal justice settings.

The predicted salary is between 28800 - 28800 £ per year.

Location: Havering, Close to Harold Wood Elizabeth Line station. This service has step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 20:00 - 09:30 which includes 13.5 hour shifts with 1 hour unpaid break. You may be required to work outside these hours including evenings and bank holidays and other times as per resident and service requirements.

About the Role

We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises (IAP) covering the night shift on a rolling rota. You will play a key role in supporting our residents who have left prison and are based within a residential setting to reintegrate into the community. You will develop and engage with our residents to produce tailored support plans which support their individual needs in successful rehabilitation and reintegration within the community. You will identify their needs, goals and skills, and then support and motivate them to achieve their potential. The service holds a strong focus on public protection and effective risk management.

Key Responsibilities Include:

  • Ensuring the safety and wellbeing of residents and participants at all times
  • Engaging with residents throughout the night, ensuring they are adhering to their license conditions. This may include planning activities to engage with them such as movie nights, games nights, and other activities applicable
  • Be a valued and reliable member of the team on the night shift, completing handovers for day colleagues for a seamless service
  • Building trusting professional relationships with residents, helping them to achieve their goals and aspirations which could be through tailored one to one sessions, group sessions, in and out of service activities, and general wellbeing check ins
  • Focusing on empowering our residents to take control over their lives and meet their personal goals
  • Keep support plans updated on our online portals as appropriate

About You

We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will have an understanding of criminal justice settings and will have the ability to build meaningful rapport with others who have multiple and complex needs and backgrounds. We look for adaptability, proactiveness, and confidence within your own skillset and ability to drive meaningful impact. We also look for:

  • Understanding of the housing and social needs of people who have recently been released from prison
  • Ability to build meaningful professional relationships and rapport with people from varying backgrounds
  • Ability to create tailored support plans to support rehabilitation and reintegration within the community
  • Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
  • Ability to use IT systems to record case notes, email relevant people, and use other software required within the role
  • Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
  • Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

What we Offer

  • 25 days (Full time equivalent) annual leave, increasing with the length of service
  • Employer Pension Contribution
  • Eligibility to register with Blue Light Discount Card
  • Access to discounted tickets for music events, shows, sports and more
  • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
  • Training and Development, including access to courses, upskilling, and progression plans
  • Employee Assistance Programme, including counselling
  • Life Assurance Scheme
  • Cycle-to-work scheme
  • Annual Staff Awards
  • EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma‑informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email or call our central office to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. We encourage applicants from all backgrounds. We welcome applicants who are disabled or who have a disability that may affect their application or interview process.

Night Support Coach in London employer: Homeless Link

At Social Interest Group, we pride ourselves on being an exceptional employer dedicated to empowering our staff and the communities we serve. Located in Havering, close to Harold Wood Elizabeth Line station, we offer a supportive work culture that prioritises employee wellbeing, with benefits such as 25 days of annual leave, access to mental health support, and opportunities for professional development. Join us in making a meaningful impact while enjoying a fulfilling career that values ambition, inclusivity, and personal growth.

Homeless Link

Contact Details:

Homeless Link Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Night Support Coach in London

Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Homeless Link.

Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Homeless Link!

Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Homeless Link, will notice your enthusiasm!

Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Homeless Link or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Night Support Coach in London

Communication Skills
Adaptability
Problem-Solving Skills
Teamwork
Attention to Detail
Driving Licence
Interpersonal Skills

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to Homeless Link:Before hitting send, make sure to tailor your application specifically to Homeless Link! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at Homeless Link

Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.