Relational Recovery Practitioner – Recovery services in Liverpool

Location: RISE

Salary: £30,000 per annum

Hours: 37.5 hours per week (mix of shift patterns)

Job Type: Permanent/Fixed Term

Shortlisting: 29th May

Interview: w/c 1st June

Why this role would be great for you

Relational Recovery Practitioners will be responsible for holding a case load of Service Users. Your role will be to deliver evidenced based, therapeutic one to one and group recovery interventions and support.

What your week may look like

• Providing therapeutic support that empowers them to plan a positive and sustainable future.
• Support Planning, risk assessing and safeguarding.
• Delivery of interpersonal group work programme.
• Service User Involvement and engagement.
• Activity co-ordination.
• Resettlement.
• Provide a high level of therapeutic support as the lead case worker to the service user that empowers them to plan a positive and sustainable future.
• Support people to achieve their goals and targets as defined/ agreed within their recovery plans.
• Manage, update and communicate service users risk assessments in line with You Matter/City Wide policy and procedure.
• Plan and facilitate evidenced based, therapeutic one to one and group interventions.
• Plan and facilitate workshops to individuals and groups that inform/ teach service users around healthy relationships, promote healthy lifestyles, how to manage a tenancy, manage a home and live independently.
• Ensure people shape their own support and take part in activities.
• Encourage involvement, participation and co-production from people in the running and development of the service.
• Provide a safe, welcoming environment with excellent standards and an ethos of service delivery that encourages people to engage.
• Ensure appropriate recommendations are made for the use of the Service User Personalisation Budget.
• Encourage and support people with additional needs ensuring all appropriate referrals are made.
• Promote and encourage the pathway to independence working to a Whole Family Approach.
• Acting as nominated champion to maintain key partnerships and links.
• Create a platform for move on to independent accommodation.
• Provide intensive resettlement support to people who move on from the service.
• Monitor positive feedback from people and external agencies.
• Liaise with all emergency services.
• Ensure at all times the safety of yourself and others on the premises in which you work.
• Conduct Health and Safety checks as required.
• Report, log and communicate all incidents to the appropriate people.
• Conduct welfare checks as specified during your shift.
• Ensure adherence to You Matter visitor’s policy and procedure.
• Adhere to all Risk Management Protocols.
• Excellent communication with all You Matter staff.
• Flexible and positive approach with all team members.
• To be committed to learning and personal development both as an individual and as part of a team.
• Sharing information and expertise with the team, covering absence, and working together to provide a high-quality service.
• Attend team meetings as required.
• Develop excellent working relationships with the City Council Commissioners and multi-disciplinary team and ensure successful delivery of outcomes.
• Develop excellent and robust relationships, protocols, contacts and service level agreements with referring agencies, statutory services and wider stakeholders.
• Attend meetings with external partners as required to develop the service model and ensure all the KPI’s and outcomes of the service are met.

It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.

What We Can Offer You

Working with You Matter comes with a whole host of benefits. We hope that people will find personal fulfilment and purpose by working alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development.

The skills we are looking for

• Educated to graduate level or significant relevant experience.
• Qualification or significant relevant working experience in substance misuse, homelessness, mental health, housing or advice.
• Experience of working with people with a history of substance misuse, domestic violence, mental health, homelessness.
• At least 2 years’ experience of working within a hostel or support service.
• Experience of partnership working.
• Experience of creative support planning and target setting.
• Experience of support planning using “The Outcome Star”.
• Experience of formulating risk assessment.
• Experience of resettling individuals into independent accommodation.
• A working knowledge of Health & Safety issues.
• A clear understanding and specific knowledge of complex needs support issues such as domestic violence, homelessness, mental health, substance misuse and offending.
• Knowledge of Safeguarding protocols.
• Knowledge of “Empowerment Star”.
• Knowledge of health intervention and services for women and children.
• Computer literate, competent in working with Microsoft Word, Outlook, Windows.
• The ability to plan and facilitate workshops.
• Commitment to multi-agency working and best practice.
• The ability to develop and deliver a high-quality person-centred approach.
• The ability to support service users who display challenging behaviour including verbal aggression.
• Committed to improving the lives of people in recovery.
• Committed to own personal development and CPD planning.
• Creative and dynamic approach with the ability to “think outside of the box” when providing solutions.
• Energetic, highly motivated with a reputation of being held in high regard by their peers.
• Excellent interpersonal/communication skills.
• Excellent negotiation/mediation skills.
• Committed to own career development.
• Reliable.
• Ability to work within and have commitment to You Matter ethos, philosophy and SHREK values: Strength, Humility, Respect, Empathy and Kindness.
• Energetic, dynamic and self-motivated.

What is a nice to have

• Qualification in mental health/therapeutic approaches.
• Qualification in training.
• Qualification in IT.
• Experience of working within a psychologically informed environment (PIE).
• Knowledge of the Cognitive Analytic Therapy (CAT).
• Analytical, data collation and reporting skills.

You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.