At a Glance
- Tasks: Lead a compassionate team in supporting individuals with complex needs and make a real difference.
- Company: Join You Matter, a supportive care home dedicated to helping those in need.
- Benefits: Enjoy a competitive salary, professional development, and a strong sense of community.
- Other info: Flexible hours with opportunities for personal and professional growth.
- Why this job: Be part of a rewarding journey, empowering residents and fostering positive change.
- Qualifications: Experience in care support and team leadership is essential.
The predicted salary is between 32000 - 32000 £ per year.
Location: Hestia House Care Home, L17 3AX
Salary: £32,000 per annum
Hours: 4 on 4 off mix of earlies, lates and weekends
Job Type: Permanent/Fixed Term
Why this role would be great for you:
Working in our complex care home is both highly rewarding and demanding. We support individuals who have experienced homelessness and live with complex needs, including addiction, trauma, physical health conditions, and who are sadly on the end-of-life care pathway. This is a busy service where no two days are the same, but at its core is a strong sense of compassion, teamwork, and purpose.
What your week may look like:
- Maintain excellent communication with the You Matter Management team
- Conduct supervision of team members
- Attend, or in the absence of service managers, hold fortnightly team meetings
- Lead on the delivery of a forward-thinking care and support service that proactively meets the needs of the residents
- Work with the management team to ensure that all health and safety checks are completed and that, as a service, it is fully compliant in this area
- Be able to work in all KHLOE areas of CQQ, always be in preparation for CQC inspections
- Identify any training needs within the support team and address these alongside the L and D
- Lead on reflective practice or commit to the 6-month CAT training course to ensure that this can take place
- Actively lead on managing the rota and ensuring that the service can fully operate while managing any staff absences/AL
- Attend and prepare for weekly MDT feedback and follow up on actions
Working closely with the Support Manager, you will support them to:
- Compile and collate monthly reports on KPI’s
- Give informed opinions and make recommendations regarding support, housing and HR issues that impact the service, Service Users and staff team
- Make recommendations to the Support Manager on the development of the service, which involves any financial commitments or alterations to service delivery
- Ensure all health and safety and maintenance issues are raised promptly
- Be flexible and responsive to the changing needs of the service, ensuring our SHREK values run through all of the work that you do
- Promote a supportive and inclusive culture within the service, valuing people and their diversity
- Attend and meaningfully contribute to weekly communication meetings with the Support Manager, submitting reports on request
You will be representing You Matter:
- Attend meetings, both internal and external
- Attend stakeholder days, forums and other external events
- Develop relationships with partner agencies, referral agencies and all other stakeholders
Your Line Management and HR responsibilities:
- Support and develop the capacity and motivation of the team to deliver an innovative and high-quality support and housing service
- Line manages 4 team members
- Collate data on the performance of the service and team and make recommendations to the Support Manager to ensure the service achieves its KPI’s
- Allocation of Service Users to support workers to ensure the residents have the most appropriate support worker assigned
- Ensure the induction of new staff to the service
You will work with residents:
- Case work on a small caseload of service users
- Encourage involvement and participation from residents in the development, running and shaping of the service
You will ensure the Health and Safety of your service:
- Liaise with emergency services
- Always ensure the safety of yourself and others on the premises where you work
- Ensure the buildings meet legislation requirements
Building your Team:
- Develop trusting and secure working relationships with colleagues, sharing information and expertise, covering absence and working together to deliver high-quality services
- Maintain contacts with local statutory and voluntary agencies and organisations attending/representing You Matter at relevant local community forums, seminars and conferences as required
- Contribute to the organisation’s formulation of policy and procedures
- Attend and participate in team meetings to ensure good communication and liaison with colleagues
- Prepare for and attend supervision and appraisal sessions with the Support Manager, taking direction as appropriate and contributing to the development of both you and the service
General:
- Undertake own administrative services
- Uphold and develop the You Matter, Equal Opportunities and Diversity policy of anti-discriminatory practices across all services
- Adhere to the Protection from Abuse policy
- Report and log all safeguarding incidents
- Observe and ensure compliance with the professional boundaries and data protection policy
What We Can Offer You:
Working with You Matter comes with a whole host of benefits. We hope that people will find personal fulfilment and purpose by working alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development.
The skills we are looking for:
- EXPERIENCE: Experience working in a setting supporting people with multiple and complex needs who have experienced a period of homelessness. Experience in leadership and managing a team. Experience of delivering training and supervising staff is desirable.
- KNOWLEDGE: A working knowledge of care needs and working with residents who have experienced trauma, Health & Safety, protection of vulnerable adults, safeguarding. A comprehensive working knowledge of the latest best practices in risk assessments, creative support planning, safeguarding, human resource management, and supporting complex needs.
- COMMUNICATION: Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside, ensuring confidentiality at all times.
- EMPATHY and RESPECT: The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries.
- COMMITMENT: The ability to work in an innovative and solutions-focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed.
- ORGANISATION: Strong time management and the ability to prioritise tasks.
- COMPUTER LITERACY: IT literate with experience working with multiple software programs such as Microsoft Office and Outlook.
What is a nice to have:
- Qualification or working experience in homelessness, mental health or offending.
- Recognised management or training-related qualification.
- Experience of working within a psychologically informed working environment.
- Knowledge of housing management and IT databases.
Even if you don't feel that you have all the relevant skills and nice to haves we would still like to hear from you and invite you to fill out our application form.
You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Application Closing Date: 24 July
Night Team Leader in Liverpool employer: Homeless Link
YMCA DownsLink Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the vibrant city of Brighton & Hove. With a strong emphasis on employee growth, we offer ongoing professional development opportunities and a culture that values diversity and collaboration, making it a rewarding place for those passionate about making a difference in the lives of young people.
StudySmarter Expert Advice🤫
We think this is how you could land Night Team Leader in Liverpool
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Homeless Link.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Homeless Link!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Homeless Link, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Homeless Link or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Night Team Leader in Liverpool
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Homeless Link:Before hitting send, make sure to tailor your application specifically to Homeless Link! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Homeless Link
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
