At a Glance
- Tasks: Lead a supportive team, ensuring excellent service delivery and staff development.
- Company: You Matter, a compassionate organisation dedicated to mental health services.
- Benefits: Competitive salary, professional growth opportunities, and a strong community spirit.
- Other info: Flexible working patterns and a commitment to diversity and inclusion.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in charity work or mental health support is preferred.
The predicted salary is between 32000 - 32000 £ per year.
Location: Newby
Salary: £32,000 per annum
Hours: 37.5 hours per week
Job Type: Permanent/Fixed Term
Shortlisting: 10th July
Interview: 16th July
As a Team Leader at You Matter based at Newby House, your role will be to provide an additional level of operational leadership in the service that ensures that staff are supported to grow and develop within their role. To support the Service Manager to carry out their duties in delivering a service of excellence. The aim of your role will be to ensure that all team members feel connected to the aims of the service.
What your week may look like:
- Manage a team of support staff across undertaking regular supervisions, identifying training needs and opportunities and providing feedback
- Complete regular case file audits to ensure targets are being met, supporting the team with key work duties
- Coach the team to deliver a person‑centred service using psychologically informed techniques
- Put into practice the values and the strategic aims of You Matter and of the service and coach and develop the team to implement change and to do the same
- Deliver effective communication across the whole staff team ensuring that an effective handover process between all remote shift patterns is thorough and takes on board any emergency arrangements
- Build and maintain excellent relationships with Adult Social service and Mental health teams who support our residents
- Maintain excellent communication with You Matter Management team
- Attend, or in the absence of service manager, hold fortnightly team meetings
- Lead and manage any volunteers that work in Newby House
- Complete internal and external audits as required
- Identify training gaps within the support team and support the manager in addressing any unmet needs
- May include a flexible working pattern to fulfil the needs of service delivery
It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.
What can we offer you:
Working with You Matter comes with a whole host of benefits. We hope that people will find deep personal fulfilment and purpose by working alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development.
The skills we are looking for:
- EXPERIENCE: Ideally you will have a background of working within a charity, community project and/or previous involvement in the homelessness sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse / mental ill health and offending behaviours within a 24 hour support service.
- KNOWLEDGE: A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace.
- COMMUNICATION: Excellent communication, fostering a respectful, collaborative and professional approach to the people you work alongside ensuring confidentiality at all times.
- EMPATHY and RESPECT: The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries.
- COMMITMENT: The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed.
- ORGANISATION: Strong time management and the ability to prioritise tasks.
- COMPUTER LITERACY: You will be IT literate and have experience of working with multiple software programs such as Microsoft Office and Outlook.
What is a nice to have:
- NVQ/L2 in Health and Social Care or equivalent
- Experience of working within a psychologically informed working environment
- Knowledge of housing management and IT databases
- Awareness of benefits and how they work including Universal Credit and other welfare systems
Even if you don’t feel that you have all the relevant skills and “nice to haves” we would still like to hear from you and invite you to fill out our application form.
You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Logo for Team Leader Mental Health Services in Liverpool employer: Homeless Link
You Matter is an exceptional employer located in Newby, offering a supportive and compassionate work environment where team members can thrive. With a strong focus on professional development and community engagement, employees are encouraged to grow through training opportunities while making a meaningful impact in the lives of those they serve. The culture at You Matter fosters collaboration and respect, ensuring that every team member feels valued and connected to the mission of delivering excellence in mental health services.
StudySmarter Expert Advice🤫
We think this is how you could land Logo for Team Leader Mental Health Services in Liverpool
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Homeless Link.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Homeless Link!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Homeless Link, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Homeless Link or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Logo for Team Leader Mental Health Services in Liverpool
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Homeless Link:Before hitting send, make sure to tailor your application specifically to Homeless Link! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Homeless Link
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
