At a Glance
- Tasks: Support individuals facing homelessness and addiction, creating a safe and empowering environment.
- Company: You Matter, a compassionate organisation dedicated to making a difference.
- Benefits: Flexible hours, professional development, and a strong sense of community.
- Other info: Join a diverse team committed to equality and support for all.
- Why this job: Make a real impact in people's lives while growing personally and professionally.
- Qualifications: Empathy, communication skills, and a willingness to learn are key.
The predicted salary is between 30000 - 32000 £ per year.
As a member of our Bank Staff at You Matter, you will naturally be an empathetic and caring person wanting to provide unconditional support for those experiencing homelessness and addiction issues. Your role as Bank Staff will be to be alongside our Link Workers, Support Practitioners and residents to create a safe environment that empowers residents to make positive changes in their lives. You will be available to work flexible hours and be eager to learn and work in many of our different services.
What your week may look like:
- To support experienced members of the support team with day-to-day tasks within services.
- Provide clear and accurate information in respect of the people we work alongside in line with agreed procedures such as daily handovers, ensuring that appropriate information is communicated with the team.
- To creatively support and engage with the people we work alongside who are experiencing a wide range of challenges in their lives.
- To support the monitoring of rent and personal service charge payments using housing management systems.
- Assist with room checks and support residents in the management of their room, relationships with others and to report any health and safety issues.
- Assist the Support Workers with welcome inductions into services and with conducting risk assessments.
- Assist the people we work alongside in their personal hygiene and of their room.
- To support in the turning around & cleaning of void rooms within limited timescales.
- Monitor emotional and mental wellbeing of the people we work alongside.
- Deal promptly with support for any serious incidents, complaints and safeguarding/abuse disclosures.
- Encourage involvement with activities and support within service and with external agencies.
- Work flexibly to meet the changing needs of the organisation.
- Respect the confidentiality of people we work alongside and be responsible for the security of personal and confidential information.
- Maintain good professional practice and ensure ongoing development, through use of supervision and training.
- To be committed to learning and personal development both as an individual and as part of a team.
What We Can Offer You:
Working with You Matter comes with a whole host of benefits. We hope that people will find personal fulfilment and purpose by working alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development.
The skills we are looking for:
- Willingness to participate in training as required/appropriate.
- Relevant experience in homelessness, housing, health, offending or support services or a minimum of one year’s experience in dealing with front-line customer service needs.
- Working experience of maintaining up to date electronic records and calendars.
- An understanding of the people we work alongside who are experiencing a challenging time in their lives.
- Computer literate, competent in working with Microsoft Word, Outlook, Windows.
- Excellent communication, engagement, interviewing, assessment, and interpersonal skills.
- Excellent administration skills and the ability to accurately and concisely record information and write reports.
- Ability and willingness to work unsupervised.
- Ability to reflect on own practice.
- Ability to work within & have commitment to You Matter ethos, philosophy and SHREK values: Strength, Humility, Respect, Empathy and Kindness.
- Committed to improving the lives of the people we work alongside who are experiencing challenging times across a wide range of services.
- Creative and dynamic approach with the ability to “think outside of the box” when providing solutions.
- Excellent negotiation/mediation skills.
- Commitment to promoting equality and diversity across the service.
- Energetic, dynamic and self-motivated.
What is a nice to have:
- Educated to level 2 or equivalent qualification.
- Qualification in IT such as CLAIT, ECDL, ITQ.
- Experience of working within a psychologically informed environment (PIE).
- Experience of Trauma Informed Care and of working in a therapeutic environment.
- Experience of delivering therapeutic interventions.
- A working knowledge of providing support for people experiencing challenging times in their lives.
- Knowledge of safeguarding protocols.
- Knowledge of working with a housing management IT system, databases and spreadsheets.
Even if you don’t feel that you have all the relevant skills and “nice to haves”, we would still like to hear from you and invite you to fill out our application form. You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
Logo for Bank Worker Runcorn and Widnes in Liverpool employer: Homeless Link
You Matter is an exceptional employer that prioritises compassion and community, making it a fulfilling place to work for those dedicated to supporting individuals facing homelessness and addiction. With flexible working hours, comprehensive training opportunities, and a strong commitment to personal and professional development, employees are empowered to make a meaningful impact in the lives of others while growing within a supportive team environment. Located in Runcorn and Widnes, You Matter fosters a culture of empathy, respect, and inclusivity, ensuring that every team member feels valued and motivated.
StudySmarter Expert Advice🤫
We think this is how you could land Logo for Bank Worker Runcorn and Widnes in Liverpool
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Homeless Link.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Homeless Link.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Homeless Link.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Homeless Link. Apply directly through us to stand out!
We think you need these skills to ace Logo for Bank Worker Runcorn and Widnes in Liverpool
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Homeless Link. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Logo for Bank Worker Runcorn and Widnes, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Homeless Link
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Homeless Link. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
