At a Glance
- Tasks: Support residents in their recovery journey and manage housing tasks effectively.
- Company: You Matter, a compassionate organisation dedicated to community support.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal growth and training.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Experience in charity or community projects, with strong communication skills.
The predicted salary is between 28392 - 31157 £ per year.
Location: RISE
Salary: £26,996.84 per annum (effective 1st May 2026)
Hours: 38.6 hours per week, mix of weekday and weekend shifts
Job Type: Permanent/Fixed Term – multiple roles available
Link workers will assist the practitioners in the day-to-day management of the service, focusing on conducting the intensive housing management element of the role. All staff will be expected to undergo Cognitive Analytic Therapy Skills Training (CAT). The Training will provide a framework for understanding and working with individuals and colleagues in managing psychological and relational aspects of mental health, personality disorder and high-risk behaviours.
This is an amazing opportunity for you to work alongside our recovery team and support the team with the day-to-day running of the service, you will be embedded within the team and support our residents throughout the day with the running of the building/appointments and building healthy relationships with residents to enable their recovery.
What your week may look like:
- To ensure that Intensive Housing Management tasks are completed in a timely way and to a high standard.
- To build supportive and therapeutic relationships with the residents through dialogue.
- To deliver activity-based interventions.
- To support in preparing households to resettle into their community of choice.
- To ensure that Housing Benefit forms are completed in a timely manner.
- Assist the Practitioners with the induction and management of their case load taking direction as required.
- Update and communicate household risk assessments in line with YM/borough wide policy and procedure.
- Creatively engage service users that have a wide range of complex and challenging support needs.
- Encourage residents to take part in activities.
- Offer a creative but assertive approach in order to seek re-engagement.
- Assist Practitioners in the management of personalised behaviour/support agreements.
- Provide clear, comprehensive and accurate information on handovers to the team making recommendations where appropriate.
- Assisting households in the cleaning of their room.
- Complete void checks and get rooms ready for letting.
- Maintain accurate up to date electronic and written records.
- Post holders must be willing to support clients who display challenging behaviour, including verbal aggression.
- Encourage involvement, participation and co-production from households in the running and development of the service.
It is recognised that the association is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.
What We Can Offer You:
Working with You Matter comes with a whole host of benefits. We hope that people will find personal fulfilment and purpose by working alongside people in our services. Our teams are compassionate and supportive, fostering a strong sense of community. With opportunities for professional growth, You Matter offers training to support your role and personal development.
The skills we are looking for:
- EXPERIENCE: Ideally you will have a background of working within a charity, community project and/or previous involvement in the drug/alcohol recovery sector. You will have knowledge around supporting people with challenging and complex behaviours including substance misuse and/or Mental Health within a 24 hour residential support service.
- KNOWLEDGE: A basic understanding of relevant and appropriate legislation, including welfare benefits and housing law. An understanding of health and safety requirements in the workplace.
- COMMUNICATION: Excellent communication, fostering a respectful, collaborative and professional approach to the people who you work alongside always ensuring confidentiality.
- EMPATHY AND RESPECT: The ability to empower people to make positive changes, showing empathy whilst maintaining professional boundaries.
- COMMITMENT: The ability to work in an innovative and solutions focused way, including reflecting and learning as you go, and a willingness to flex and adapt approaches as needed.
- ORGANISATION: Strong time management and the ability to manage and prioritise tasks.
- COMPUTER LITERACY: You will be IT literate and have experience working with multiple software programs such as Microsoft Office and Outlook.
What is a nice to have:
- NVQ/L2 in Health and Social Care or equivalent.
- Experience of working within a psychologically informed working environment.
- Knowledge of housing management and IT databases.
- Awareness of benefits and how they work including Universal Credit and other welfare systems.
You Matter is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We welcome and encourage applications from everyone, regardless of age, disability, gender, ethnicity, religion and sexual orientation.
How To Apply:
You can either complete the online application form below or download the application form here and email the completed version to recruitment@you-matter.org.uk
Application Closing Date: 15 May 2026
Link Worker Recovery Services in Liverpool employer: Homeless Link
You Matter is an exceptional employer that prioritises the well-being and professional growth of its staff, offering comprehensive training such as Cognitive Analytic Therapy Skills Training to enhance your skills in supporting individuals with complex needs. With a compassionate work culture that fosters community and collaboration, employees are encouraged to engage meaningfully with residents, making a tangible difference in their recovery journeys while enjoying a supportive environment that values diversity and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Link Worker Recovery Services in Liverpool
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Homeless Link.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Homeless Link!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Homeless Link, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Homeless Link or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Link Worker Recovery Services in Liverpool
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Homeless Link:Before hitting send, make sure to tailor your application specifically to Homeless Link! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Homeless Link
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
