Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help Londoners facing homelessness by providing housing advice and advocacy.
- Company: Join Shelter, a leading charity fighting for housing rights and support.
- Benefits: Enjoy 30 days annual leave, flexible policies, and travel loans.
- Why this job: Make a real impact in your community while gaining valuable experience.
- Qualifications: Experience in housing advice and ability to engage with diverse communities required.
- Other info: Work in a supportive team dedicated to systemic change in housing.
The predicted salary is between 31000 - 36000 £ per year.
Salary - Grade 3 - £31,133 plus £5,023 London Weighting per annum pro rata
Contract - Fixed term until March 2026
Full Time - 30 hours per week over four days
Location - London Hub, based in Hackney
Closing date: Wednesday 9th July 2025 at 11:30pm
Are you compassionate, proactive and collaborative with experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy? If you’re looking for an exciting new career opportunity join Shelter as a Housing Rights Worker; you could soon be playing your part in standing up to the housing emergency.
About the role
This role sits in the STAR Partnership which stands for Supporting Tenancies, Accommodation and Reconnections. We work in collaboration with Thames Reach, Stonewall Housing and Praxis, to support 4000 Londoners a year who are at risk of or experiencing homelessness, as well as working to improve Londoners’ ability to sustain a safe and secure home.
You will deliver high quality housing advice and advocacy in line with the hub’s local community priorities and the STAR Partnership framework and work with people who are experiencing homelessness and bad housing to identify issues facing local communities. You will plan and deliver casework to individuals and communities to resolve their housing situation and engage with community groups, local organisations and individuals to understand local housing issues and raise awareness of people’s rights.
You will also work in local community settings and with community groups to deliver advice and rights awareness workshops and make sure that people with lived experience of homelessness have opportunities to share their story, give their opinions and participate in the design and delivery of Shelter services. Offering day to day support to volunteers, providing learning, shadowing and mentoring and being a consistent role model for our values are also key aspects of the role.
About you
You are able to listen to, engage and work with individuals and communities and with all stakeholders, including people with lived experience of homelessness. You will have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy and are able to progress to specialist level knowledge, as well as the ability to carry out casework related interviews, maintain detailed case records, advise and support clients to make informed decisions. A proven record of delivering group workshops and presentations is essential, as is a collaborative, flexible and professional approach to your work.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
About the team
Our London hub specialises in providing housing advice and emergency homelessness work, intensive support to families, people experiencing domestic abuse and people experiencing multiple disadvantages. With 50 staff, we provide front line support to over 5,000 people a year and work to bring about systemic change with the ultimate aim of people being able to live securely in suitable, safe, affordable homes. London Hub’s priorities are improving the practice of local authorities and Registered Social Landlords and focusing on households disproportionately affected by the housing emergency.
There are currently around 60 individuals working in the Hub, including the Strategic Lead, Lead Solicitor, Service Managers, Team Leaders, Solicitors, Legal Advisors, Housing Rights Workers and Support Workers, Family Support Workers, DIY Skills Advisors, Administrators and Receptionist. We also have a range of volunteers.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency. We exist to defend the right to a safe home. Because home is everything. We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
How to apply
Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the below bullet points. Please limit your word count to 350 words per point. Ensure your answer is a specific example related to your own experience:
- Your knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
- Your ability to listen to, engage and work with individuals and communities
- Your experience of delivering and/or ability to deliver group workshops and presentations
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Housing Rights Worker - STAR Partnership -London employer: Homeless Link
Contact Detail:
Homeless Link Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Rights Worker - STAR Partnership -London
✨Tip Number 1
Familiarise yourself with the STAR Partnership and its mission. Understanding how we collaborate with organisations like Thames Reach and Stonewall Housing will help you articulate your passion for supporting those at risk of homelessness during interviews.
✨Tip Number 2
Network with professionals in the housing and homelessness sector. Attend local events or workshops to connect with individuals who work in similar roles, as they can provide insights and potentially refer you to opportunities within our organisation.
✨Tip Number 3
Prepare to discuss your experience with casework and advocacy. Be ready to share specific examples of how you've helped individuals or communities navigate housing issues, as this will demonstrate your practical knowledge and commitment to the role.
✨Tip Number 4
Showcase your ability to deliver group workshops and presentations. Think of instances where you've successfully engaged a group, as this skill is crucial for the Housing Rights Worker position and will set you apart from other candidates.
We think you need these skills to ace Housing Rights Worker - STAR Partnership -London
Some tips for your application 🫡
Understand the Role: Before you start writing, make sure you fully understand the responsibilities and requirements of the Housing Rights Worker position. Familiarise yourself with the STAR Partnership and its mission to support those at risk of homelessness.
Tailor Your Supporting Statement: When crafting your supporting statement, directly address the bullet points provided in the job description. Use specific examples from your own experience that demonstrate your knowledge of housing and homelessness advice, your ability to engage with communities, and your experience in delivering workshops.
Be Concise and Relevant: Keep your responses to the specified word limit of 350 words per point. Be concise and ensure every sentence adds value to your application. Focus on relevant experiences that showcase your skills and align with the role's requirements.
Proofread Your Application: Before submitting, take the time to proofread your CV and supporting statement. Check for any spelling or grammatical errors, and ensure that your documents are well-structured and easy to read. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Homeless Link
✨Show Your Passion for Housing Rights
Make sure to express your genuine passion for housing rights and advocacy during the interview. Share personal stories or experiences that highlight why this cause matters to you, as it will resonate with the interviewers at Shelter.
✨Demonstrate Your Knowledge
Prepare to discuss specific housing and homelessness issues relevant to London. Familiarise yourself with current challenges and policies affecting the community, as well as Shelter's role in addressing these issues. This will show your commitment and understanding of the sector.
✨Engage with Real-Life Scenarios
Be ready to provide examples from your past experiences where you've successfully engaged with individuals or communities facing housing challenges. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly and effectively.
✨Highlight Your Workshop Experience
Since delivering group workshops is essential for this role, prepare to discuss your experience in this area. Share specific examples of workshops you've led, the topics covered, and the impact they had on participants. This will demonstrate your ability to educate and empower others.
