At a Glance
- Tasks: Support individuals leaving prison by providing safe, stable temporary accommodation.
- Company: Join Julian House, a charity making a real difference in people's lives.
- Benefits: Enjoy 27 days annual leave, competitive pension, and discounts at our charity shop.
- Other info: Flexible working hours and great career development opportunities await you!
- Why this job: Make a meaningful impact every day while helping others rebuild their lives.
- Qualifications: Experience with complex needs and a valid driving licence required.
The predicted salary is between 28366 - 28366 £ per year.
Salary: £28,366 per year
Hours: 37.5 hours per week
Contract type: Permanent
Location: Covering Somerset, B&NES and North Somerset
Additional information:
- Participation in an on-call, out-of-hours rota
- Valid driver's license and access to own vehicle – business insurance will be required for roles involving travel for work.
- Flexibility to work until 8:00 PM according to the project needs.
Please note, this role involves travel across the South West, including Somerset, B&NES, and North Somerset. As travel is a regular part of the role, mileage and other travel expenses can be claimed back.
Application closes: 9 January 2026
About Julian House: Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
About the Role: As a Housing Officer within our CAS3 (Community Accommodation Service Tier 3) project, you’ll be at the heart of supporting individuals leaving prison who might otherwise have nowhere to go. This is your chance to change lives every single day by providing safe, stable temporary accommodation at a crucial turning point in someone’s journey. You’ll manage a dynamic caseload across the Southwest, working directly with people on probation as they transition back into the community. From helping someone settle into their temporary home to empowering them to build the skills and confidence they need to move on successfully; your support will be essential. No two days are the same — and every day is an opportunity to make a meaningful difference.
Responsibilities include:
- Collaborative Working: Build strong relationships with partner agencies, keeping them informed of any issues that may affect clients or their accommodation placements. Together, you’ll create a safer, more supportive environment for every individual.
- Welcoming New Clients: Be the first point of support for new arrivals — introducing them to their accommodation, helping them settle in, and clearly outlining expectations so they feel confident and supported from day one.
- Housing Management: Take pride in maintaining high-quality living environments. You’ll ensure properties are safe, secure, and well-kept, promptly identifying and reporting any repairs or maintenance needs to keep homes in top condition.
- Delivering Outstanding Support: Provide person-centred, strengths-based, and trauma-informed support that empowers clients, builds resilience, and helps them take positive steps toward independence.
Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.
Qualifications / Requirements:
- Experience working with people who may have complex needs and/or challenging behaviours.
- Knowledge around the supported housing sector, ideally having worked with people on probation.
- Driving licence and access to a vehicle for work purposes.
- Willingness to work flexibly until 8pm, as needed, to support new arrivals into properties.
There are many great reasons to join our team!
- Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
- 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
- 30% staff discount at Julian House charity shop
- A generous and competitive pension scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
- Reflective Practice sessions from objective, external facilitators
Our Ethos: As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.
DBS Checks: We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch: If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!
Housing Officer - CAS3 employer: Homeless Link
YMCA DownsLink Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the vibrant city of Brighton & Hove. With a strong emphasis on employee growth, we offer ongoing professional development opportunities and a culture that values diversity and collaboration, making it a rewarding place for those passionate about making a difference in the lives of young people.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer - CAS3
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work with vulnerable populations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching Julian House and its projects. Show us you’re passionate about making a difference and understand the challenges faced by individuals leaving prison.
✨Tip Number 3
Practice your responses to common interview questions, especially around collaborative working and supporting clients. We want to see how you’d handle real-life scenarios in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at Julian House.
We think you need these skills to ace Housing Officer - CAS3
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping vulnerable people shine through. We want to see why you care about making a difference in the lives of those we support.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked with people who have complex needs or challenging behaviours. We love seeing how your background aligns with our mission!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your skills and experiences without unnecessary fluff.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us quickly and efficiently. We can’t wait to hear from you!
How to prepare for a job interview at Homeless Link
✨Know Your Stuff
Before the interview, make sure you understand the role of a Housing Officer and the specific challenges faced by individuals leaving prison. Familiarise yourself with Julian House's mission and values, as well as the supported housing sector. This knowledge will help you demonstrate your passion and suitability for the role.
✨Showcase Your Experience
Be ready to discuss your previous experience working with people who have complex needs or challenging behaviours. Prepare specific examples that highlight your ability to provide person-centred support and how you've successfully managed similar situations in the past.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the role, team dynamics, and the projects at Julian House. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Demonstrate Flexibility and Commitment
Since the role requires flexibility in working hours and travel across the South West, be prepared to discuss your availability and willingness to adapt. Highlight any previous experiences where you've successfully managed similar demands, showcasing your commitment to supporting clients effectively.
