At a Glance
- Tasks: Support residents facing challenges and help them achieve their personal goals.
- Company: Join a compassionate team dedicated to empowering individuals in need.
- Benefits: Generous annual leave, pension contributions, and access to discounts and training.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience with complex needs and a passion for helping others.
The predicted salary is between 26200 - 26200 £ per year.
Location: This role is based in Chatham, the service is a short walk from Chatham station. Unfortunately, this service does not have step free access.
Salary: £26,200
Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work bank holidays and outside these hours in line with the needs of the service and residents.
About the Role
We're hiring a Support Coach role to work within the Medway Supported Accommodation team. This team offers support to 52 residents across services in Gillingham, Chatham and Rochester for single homeless people and those who may have a history of offending. These projects are commissioned by the Medway Council Housing Related Support team.
As a Support Coach, you will identify individual resident needs and provide person-centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. You will help them improve their quality of life, access treatment programmes, and secure stable housing. Our Medway homeless project focuses on people with a housing-related support need and encourages service residents to develop coping strategies and supportive relationships to empower them to maintain their mental health, be part of the community, and achieve their personal goals. Support enables service residents to significantly improve their opportunities and develop fulfilling and settled lives within the community. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Keep support plans updated on our online portals as appropriate.
- Support residents with daily tasks who may be facing challenges with complex needs such as mental health, substance use, homelessness and offending backgrounds.
- Create tailored support plans through one-to-one sessions, group sessions, and multi-agency meetings.
- Hold a caseload, conducting key work sessions which are personable to their needs.
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Encourage residents to take part in activities and events such as movie nights, cooking evenings, and games nights.
- Work closely with the rest of the team to provide overall excellent service delivery, including supporting with their caseloads and other tasks as necessary.
- Carry out general housing management support.
About You
We're looking for a driven and compassionate individual who understands the needs of our residents and provides high-quality care and support while working in a social care setting. You will be self-motivated, proactive in managing your own time during busy or quiet periods to ensure productivity, and able to work collaboratively as part of a team. You will align with our SIG values and be keen to support our residents to achieve their individual goals and be the best versions of themselves.
Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs.
Ability to show empathy and compassion to our residents and the different challenges they face.
Willingness and flexibility to adapt working patterns to the needs of the service and residents.
Ability to promote the service and provide outreach-based provision, including liaising and working effectively in partnership with stakeholders.
Intermediate IT skills, including Microsoft and other software programmes.
Understanding of the different needs people with multiple and complex needs have and awareness of the social marginalisation that can attach to people facing personal challenges.
Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
What We Offer
- 25 days (Full-time equivalent) annual leave, increasing with length of service.
- Employer pension contribution.
- Eligibility to register with a Blue Light Discount Card.
- Access to discounted tickets for music events, shows, sports and more.
- Reflective Practice regular sessions with a therapist provided by an external provider to support mental health and wellbeing at work.
- Training and development, including access to courses, upskilling, and progression plans.
- Employee assistance programme, including counselling.
- Life assurance scheme.
- Cycle-to-work scheme.
- Annual staff awards.
- EDI ambassador programme.
Support Coach in Gillingham employer: Homeless Link
As a Support Coach with our Medway Supported Accommodation team in Chatham, you will be part of a compassionate and driven organisation dedicated to empowering individuals facing complex challenges. We offer a supportive work culture that prioritises employee wellbeing, with benefits such as 25 days of annual leave, access to mental health resources, and opportunities for professional development. Join us in making a meaningful impact in the community while enjoying a fulfilling career that values your contributions and growth.
StudySmarter Expert Advice🤫
We think this is how you could land Support Coach in Gillingham
✨Tip Number 1
Network like a pro! Reach out to people in the sector, attend local events, and connect with others on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support coaching. Think about how you would handle specific situations with residents and be ready to share your experiences.
✨Tip Number 3
Show your passion for helping others! During interviews, highlight your empathy and understanding of the challenges faced by residents. Share stories that demonstrate your commitment to making a difference in their lives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our mission to empower independence.
We think you need these skills to ace Support Coach in Gillingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Support Coach role. We want to see how you can make a difference in the lives of our residents!
Show Your Passion:Let your enthusiasm for supporting individuals with complex needs shine through in your application. We’re all about empowerment and compassion, so share your motivation for wanting to join our team!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get to know you better!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Homeless Link
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Support Coach role and its responsibilities. Familiarise yourself with the key tasks like creating tailored support plans and conducting welfare checks. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Empathy
As a Support Coach, empathy is crucial. Prepare examples from your past experiences where you've shown compassion and understanding towards individuals facing challenges. This could be through previous work or volunteer roles. Highlighting these moments will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess how you'd handle specific situations with residents. Think about potential challenges they might face and how you would approach them. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Align with Their Values
StudySmarter values ambition, empowerment, inclusivity, and transparency. Reflect on how your personal values align with these and be prepared to discuss this in your interview. Showing that you share their mission will make a strong impression and demonstrate your commitment to the role.
