Salary: Grade 3 - £37,609 per annum including £5,023 London Weighting
Contract: Fixed term until 23rd April 2028
Location: London
Hours: 35 per week – Full time
Closing date: Monday 27th July 2026 at 11.30pm
Responsibilities
Delivering advice and advocacy in a variety of community settings, you will provide casework on debt, along with housing and welfare benefits, ensuring that quality assurance and standards are met in all areas and that you keep your own knowledge up to date. Identifying systemic issues by gathering evidence and developing insight will be crucial to bringing about the change we need, as well as working with a variety of stakeholders, building relationships locally and working collaboratively to achieve shared outcomes.
Qualifications
- You have demonstrable experience of providing debt advice and related advice on housing and welfare, in line with current legislation
- Experience supporting people with multiple disadvantages.
- You are able to manage your caseload and meet deadlines
- You have effective communication skills and technical skills, using IT programmes to communicate and record client data.
- Everything you do will be in line with safeguarding procedures, our anti – racism goals and Equality and Diversity policies and practices.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Team
This role will be part of our ongoing work with our Hero Partner which aims to build financial resilience and break the cycles that lead to financial exclusion and poor financial health negatively impacting people’s housing situations. With the ongoing cost of living crisis, we provide support to people in financial crisis and build resilience in the most vulnerable communities.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
Financial Resilience Adviser employer: Homeless Link
YMCA DownsLink Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the vibrant city of Brighton & Hove. With a strong emphasis on employee growth, we offer ongoing professional development opportunities and a culture that values diversity and collaboration, making it a rewarding place for those passionate about making a difference in the lives of young people.
